Home Caring Brisbane City

Name: Paula Lucas

Title: Director

Mobile: 0407 017 492

Email: Paula.lucas@homecaring.com.au

Home Caring Brisbane City

Brisbane City Home Caring provides the highest quality of care and support to our valued seniors and people living with disabilities in metro Brisbane and surrounding areas.

The team is led by Paula Lucas, a forward-thinking advocate who is passionate about helping those who are vulnerable and isolated to be included, respected, valued and supported. With a background in general and mental health nursing, and five years’ experience fundraising for charities and not for profit organisations, Paula firmly believes that people should always come first.

Paula and her team are highly skilled Registered Nurses, case workers and support workers who focus on the wellbeing of the whole individual – physically, emotionally and socially. It’s our privilege to assist and cheer you along while you reach your goals – living life your way, to the fullest.

Please get in touch to discuss how we can support you.

Consistent care that puts you first

Brisbane City Home Caring is a registered NDIS and Home Care Package provider, dedicated to putting each person at the centre of their care plan. We offer:

• A consistent team – feel comfortable and safe by having the same people provide support and care in your own home.
• High standard of care – we provide a high quality service, and care about the details.
• Meet and greet – we’ll give you an opportunity to get to know us, and vice versa, before you choose your provider.
• Personalised and flexible service – we’ll build our services to suit your individual needs, preferences and routine.

Our ‘person-first’ caring culture gives us a framework for our service. We:

1. Believe in putting the person first
2. Improve people’s lives
3. Collaborate
4. Care about the details
5. Deliver high quality care

On the ground level, this means:

• We treat you as an individual – we respect your values and expressed wishes.
• We collaborate with you – you take an active role in your care.
• We communicate and listen – the best care happens when everyone is on the same page.
• We are sensitive to cultural and family needs – HomeCaring supports people from many different cultures.
• We value your independence – we focus on what people can do for themselves, and empower them to live as independently as possible.
• We value your dignity, comfort and safety – we aren’t just concerned about what we do; we also care about how we do it.
• We take a holistic approach to your care – we work with you to deliver a plan that truly cares for every aspect of your being.