Home Care Craigieburn

Home Care Craigieburn

Home Care Craigieburn
NDIS Provider
Home Care Package Provider

Name: Neelam Rai

Title: CEO at Home Caring Craigieburn

Address: 23 Highlander Drive Craigieburn Vic 3064

About Us

HomeCaring Craigieburn provides individualised home care services to seniors and people living with disability. Our highly experienced carers cover the Melbourne suburbs of Craigieburn, Roxburgh Park, Oaklands Junction, Mickleham, Kalkallo and its surrounding areas.

Our team is led by Neelam Rai, a local to the area and mental health advocate. Neelam has worked for charities in the not-for-profit sector, in particular helping people in crisis, or with mental health issues, connect to services and find support. With a background in business, Neelam thrives on providing an excellent service to her clients. She is passionate about helping vulnerable people gain independence and engage in the community.

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What we offer

HomeCaring Craigieburn offers a wide range of services, including support for people who are experiencing mental health issues. As a registered NDIS and Home Care Package provider, we offer:

Life skills

Life skills

Community Participation

Community Participation

Behaviour Support

Behaviour Support

Domestic Assistance

Domestic Assistance

Personal Care

Personal Care

Complex care

Complex care

Disability care

Disability Care

Dementia care

Dementia care

Palliative care

Palliative care

Respite Care

Respite Care

24 x 7 care

24 x 7 care

And more

And more

Not sure where to start? We’re here to help.

Our Carers

We believe that care should be all about the client and their lifestyle, rather than trying to fit people into a rigid routine.

Our professional support workers are flexible, compassionate and collaborative in their approach. We willingly take feedback on board, and work hard to deliver services that are based around your individual needs. Our four values are:

Passion: we are committed to providing an excellent service to the people we care for. We aren’t just about performing tasks and ticking boxes – we put the person first, going above and beyond to deliver high quality care.

Empathy: we truly care about the people we help. Our carers and wider staff are culturally sensitive, compassionate and understanding. They genuinely listen to your needs.

Respect: we believe everyone in Australia deserves a service that enables them to live independently, with dignity and quality of life. We put the person at the centre of our care.

Accountability: we take our care seriously. Compliance, rigorous screening and quality standards are embedded into everything we do. We work hard to ensure we deliver the quality of care that you signed on for.

  • We treat you as an individual– we respect your values and expressed wishes.
  • We collaborate with you– you take an active role in your care.
  • We communicate and listen– the best care happens when everyone is on the same page.
  • We are sensitive to cultural and family needs– HomeCaring supports people from many different cultures.
  • We value your independence– we focus on what people can do for themselves, and empower them to live as independently as possible.
  • We value your dignity, comfort and safety– we aren’t just concerned about what we do; we also care about how we do it.
  • We take a holistic approach to your care– we work with you to deliver a plan that truly cares for every aspect of your being.

Leave Your Details with Our Dedicated Care Experts

Learn more about Home Care Packages, NDIS support options, explore different care models, and get answers to any specific questions you may have.

At Home Caring, we are here to listen to your needs and explain the options available to support you. Simply share your details, and our team will guide you every step of the way.

Follow us in the community

@homecaring

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The Albanese Labor Government has introduced a landmark Aged Care Bill, marking a once-in-a-generation reform to prioritise the rights, safety and dignity of older Australians. 

From 1 July 2025, the new Aged Care Act will bring significant changes, including:

-Tougher regulatory standards to ensure higher 
  accountability

-Strengthened Aged Care Quality Standards for improved 
  care delivery

-A dedicated Statement of Rights for older Australians

-A $4.3 billion Support at Home program to help seniors live independently at home for longer

These reforms align with the Royal Commission’s recommendations, focusing on better complaint handling, greater participant choice, improved funding and enhanced fairness and quality across the sector.

If you’d like to learn more about how these changes impact you or your loved ones, Home Caring can guide you through the details. Please call us on 1300 875 377 for personalised support and assistance.

Read more 📱- health.gov.au/aged-care-act

#AgedCareReforms #SupportingOlderAustralians #australianhealthandagedcare #AHAC

The Albanese Labor Government has introduced a landmark Aged Care Bill, marking a once-in-a-generation reform to prioritise the rights, safety and dignity of older Australians.

From 1 July 2025, the new Aged Care Act will bring significant changes, including:

-Tougher regulatory standards to ensure higher
accountability

-Strengthened Aged Care Quality Standards for improved
care delivery

-A dedicated Statement of Rights for older Australians

-A $4.3 billion Support at Home program to help seniors live independently at home for longer

These reforms align with the Royal Commission’s recommendations, focusing on better complaint handling, greater participant choice, improved funding and enhanced fairness and quality across the sector.

If you’d like to learn more about how these changes impact you or your loved ones, Home Caring can guide you through the details. Please call us on 1300 875 377 for personalised support and assistance.

Read more 📱- health.gov.au/aged-care-act

#AgedCareReforms #SupportingOlderAustralians #australianhealthandagedcare #AHAC
... See MoreSee Less

Even as we head into the final month of the year our incredible Home Caring teams show no signs of slowing down! Fueled by their passion for helping others they’ve been working tirelessly to make a difference in the lives of our clients. Last weekend our Home Caring Vermont HomeCaring Narre Warren Home Caring Footscray HomeCaring Mornington Peninsula Home Caring St Albans Eltham and Bellarine teams all came together to showcase their dedication and expertise at the Melbourne Disability Expo.

The expo was an amazing opportunity for our teams to connect with the local community, meet new faces and raise awareness about the vital work we do. From sharing insights into our services to forming meaningful connections all of our Melbourne teams went above and beyond to make the event a resounding success. It’s clear that when you’re passionate about your work, it never feels like a job – and this passion was on full display throughout the weekend. A big thank you to everyone involved for representing Home Caring with such heart and dedication! 🩵

Even as we head into the final month of the year our incredible Home Caring teams show no signs of slowing down! Fueled by their passion for helping others they’ve been working tirelessly to make a difference in the lives of our clients. Last weekend our Home Caring Vermont HomeCaring Narre Warren Home Caring Footscray HomeCaring Mornington Peninsula Home Caring St Albans Eltham and Bellarine teams all came together to showcase their dedication and expertise at the Melbourne Disability Expo.

The expo was an amazing opportunity for our teams to connect with the local community, meet new faces and raise awareness about the vital work we do. From sharing insights into our services to forming meaningful connections all of our Melbourne teams went above and beyond to make the event a resounding success. It’s clear that when you’re passionate about your work, it never feels like a job – and this passion was on full display throughout the weekend. A big thank you to everyone involved for representing Home Caring with such heart and dedication! 🩵
... See MoreSee Less

Happy Friday HC fam!

It’s been a busy and productive week here at Home Caring with only forty days till the end of the year we are full steam ahead! One highlight was the team-building and networking session with our amazing Home Caring Bankstown team. The workshop was a huge success bringing everyone together to learn, grow and strengthen our skills.

These sessions are such a valuable part of what we do as they foster connection, build efficiency and empower us to deliver the best care to our clients. As we all know being a support worker can sometimes feel isolating but moments like these remind us of the incredible community we’re all a part of.

Let’s all carry that energy into the weekend—it’s going to be a hot one, so stay cool and take care! 🩵

Happy Friday HC fam!

It’s been a busy and productive week here at Home Caring with only forty days till the end of the year we are full steam ahead! One highlight was the team-building and networking session with our amazing Home Caring Bankstown team. The workshop was a huge success bringing everyone together to learn, grow and strengthen our skills.

These sessions are such a valuable part of what we do as they foster connection, build efficiency and empower us to deliver the best care to our clients. As we all know being a support worker can sometimes feel isolating but moments like these remind us of the incredible community we’re all a part of.

Let’s all carry that energy into the weekend—it’s going to be a hot one, so stay cool and take care! 🩵
... See MoreSee Less

Happy Sunday HC fam! Recently our Home Caring Vermont team had the privilege of attending the 20th anniversary celebration of Hope City Mission, a vital organisation making a profound difference in our community. As proud sponsors we deeply admire their unwavering dedication to providing food relief, support and hope to those in need. Hope City Mission’s initiatives extend far and wide from their compassionate crisis support programs to sustainable efforts like planting seedlings, whose produce directly benefits people facing hardship. It’s a joy to stand beside them in their mission to uplift lives and foster resilience.

Our sponsorship reflects Home Caring’s core value of giving without expecting anything in return. We’re thrilled to have contributed to initiatives like installing a sprinkler system to nurture their community garden, where fresh produce is grown for those living in crisis. Supporting Hope City Mission means investing in kindness, growth and care and we couldn’t be prouder to play a part in their incredible journey. Here’s to creating positive change together! 🩵

#happysunday #welovewecare

Happy Sunday HC fam! Recently our Home Caring Vermont team had the privilege of attending the 20th anniversary celebration of Hope City Mission, a vital organisation making a profound difference in our community. As proud sponsors we deeply admire their unwavering dedication to providing food relief, support and hope to those in need. Hope City Mission’s initiatives extend far and wide from their compassionate crisis support programs to sustainable efforts like planting seedlings, whose produce directly benefits people facing hardship. It’s a joy to stand beside them in their mission to uplift lives and foster resilience.

Our sponsorship reflects Home Caring’s core value of giving without expecting anything in return. We’re thrilled to have contributed to initiatives like installing a sprinkler system to nurture their community garden, where fresh produce is grown for those living in crisis. Supporting Hope City Mission means investing in kindness, growth and care and we couldn’t be prouder to play a part in their incredible journey. Here’s to creating positive change together! 🩵

#happysunday #welovewecare
... See MoreSee Less

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