High Care
NDIS Provider
Home Care Package Provider

High care is for people who require more intensive levels of support than what standard levels of care can offer – whether due to disability, a chronic health condition or frailty in old age. This covers a wide range of supports, but can include things like help with dressing and having a shower, respiratory care, stoma care, home modifications to help you move freely in your space or behaviour management support.

Organising high level care for yourself or a loved one can feel overwhelming, but government-subsidised services are available through the National Insurance Disability Scheme (NDIS) and if you are elderly, Home Care Packages and residential care facilities. Accessing these services can enable you to be safe, supported and cared for, and enhance your ability to be independent and enjoy quality of life.

If you would like assistance accessing high care support, or aren’t sure where to start, please get in touch.

What we offer

Home Caring provides professional home care services, tailored to your needs.

Life skills

Life skills

Community Participation

Community Participation

Behaviour Support

Behaviour Support

Domestic Assistance

Domestic Assistance

Personal Care

Personal Care

Complex care

Complex care

Disability care

Disability Care

Dementia care

Dementia care

Palliative care

Palliative care

Respite Care

Respite Care

24 x 7 care

24 x 7 care

And more

And more

Not sure where to start? We’re here to help.

NDIS high care support

NDIS High Intensity Support is available for people who have high care needs, so they can live their lives as independently as possible.

These supports are provided by specialised support workers or clinicians with the advanced qualifications and experience required to safely provide high quality care. It can include supports such as:

  • Complex bowel care and stoma care
  • Percutaneous Endoscopic Gastronomy (PEG) feeding
  • Tracheostomy care and ventilation
  • Daily catheter maintenance
  • Administering medication via injections
  • Diabetes management
  • Seizure monitoring
  • Wound care and pressure care
  • Mealtime management
  • Support to manage challenging behaviour
  • Assistance with personal care tasks such as showering
  • social activities and community engagement

Home Caring provides High Intensity Supports for NDIS participants.  We deliver high quality care from qualified and experienced staff, to the highest standards and with attention to every detail. We also recognise the intensely personal nature of certain high care supports. We value each of our client’s consent and choice, and treat everyone with respect.

We can also help you apply for NDIS High Intensity funding if you are just at the beginning of your care journey. For more information, please get in touch for a free consultation.

NDIS high care accommodation (SDA)

In some cases, it may be more helpful to live in a home that is purpose-built to provide high care support, especially if you require high level care or round the clock supervision.

The NDIS provides Specialist Disability Accommodation (SDA): a range of housing designed for NDIS participants who have extreme function impairment or very high support needs. These homes are designed to provide high level residential care in a home environment which helps you live independently while feeling safe and secure. They include accessibility features such as:

  • Structural provision for ceiling hoists
  • Assistive technology
  • Household communication technology
  • Emergency power solutions in case of blackout
  • Wide doors to accommodate for wheelchairs
  • Extra safety features

SDA accommodation is designed to be a home, not a high care facility. Residents can personalise spaces to their taste, invite friends and family over, and receive support that connects them to the community

Home Caring provides High Physical Support SDA accommodation for NDIS participants who require Complex Care or High Intensity Supports. Our brand new SDA apartments, located throughout Sydney, offer support, community engagement and luxury-style living.

For more information on SDA High Physical support, please see our Schofield Gardens and Merrylands SDA accommodation projects.

High care for elderly people

Seniors who require high levels of care can receive support from nursing staff at a residential aged care facility. Previously known as ‘nursing home care’, this type of high level care provides complete assistance with everyday tasks such as eating, showering, toileting and transferring safely in and out of bed.

For those who do not want to go to an aged care home but require high level care, a Home Care Package may be an alternative. This enables you to receive support at home, so you can continue staying in an environment you feel comfortable with.

Home Care Packages go from levels 1 to 4, with 4 offering intensive support for people with high care needs. This includes assistance with a range of tasks, such as:

  • Personal care (e.g. showering, toileting, dressing)
  • Domestic assistance
  • Stoma care, PEG feeding and other daily care needs
  • Mobility aids and appliances
  • Meal preparation and feeding
  • Medication management
  • Clinical and nursing care
  • Allied Health care (e.g. physiotherapy, occupational therapy)
  • Support with conditions such as Dementia
  • social activities
  • 24-hour nursing care

Home Caring’s experienced team provides compassionate high care services, with expertise in Dementia care, palliative care and 24/7 care needed for a medical condition. Our staff are attentive and experienced, while focussing on treating each of our clients with dignity and respect. Our care approach is outcomes-focussed, which means we do our best to ensure you enjoy quality of life.

High Care Sydney

Home Caring provides NIDS high intensity support in Sydney suburbs. If you’re living with a disability and need high levels of support, such as help with mobility, transfers, epilepsy assistance, wound and pressure care, nutrition support and diabetes management, our qualified and experienced local teams are here to assist.

High Care Melbourne

Home Caring provides high level care in Melbourne, so people with disability can enjoy quality of life. Our experienced teams of healthcare professionals and support workers are available 24/7 to provide support for a wide range of health conditions, individualised to your personal needs.

High Care Brisbane

At Home Caring we specialise in providing high support in Brisbane, ensuring that people with disability can experience a high quality of life. We offer tailored support for a diverse range of health conditions, catering to your specific requirements and preferences.

High Care Perth

Home Caring provides high-level care in Perth that helps people with disability live independently in the community. Our SDA and SIL supports are designed around your needs, and uniquely tailored to help you meet your personal goals. Get in touch for a free consultation.

High Care Adelaide

Home Caring’s local teams in Adelaide support NDIS participants with high care needs, including SDA high physical support, SIL (Supported Independent Living) Medium Term Accommodation and Short Term Accommodation or respite care. For more information, please get in touch for a free consultation.

High Care Canberra

Home Caring Canberra provides high physical support that helps people with disability live independently in their own homes. Our highly experienced local teams and healthcare professionals deliver one-on-one support that makes a genuine difference to your life.

High Care Gold Coast

Home Caring provides high care support on the Gold Coast, so people with disability can lead happy, healthy lives. Our NDIS services include SIL, SDA, Medium Term Accommodation and high intensity supports that provide 24/7 assistance for daily needs.

High Care Newcastle

Home Caring Newcastle provides comprehensive support services designed to help people maintain their independence within the comfort of their own homes. Our teams of highly skilled support workers in the local area are dedicated to providing personalised one-on-one assistance that enhances your quality of life.

High Care Sunshine Coast

Home Caring provides personalised high care support on the Sunshine Coast. We are committed to making a meaningful impact and helping you thrive with one-on-one support for a wide range of medical needs. We’ll work with you and your family to create a support plan that works for you.

High Care Central Coast

Home Caring is dedicated to delivering individualised high care support services on the beautiful Sunshine Coast. Our primary focus is to make a positive and significant difference in your life by providing one-on-one support for high care needs.

For more information on how we can help, please get in touch.

Leave Your Details with Our Dedicated Care Experts

Learn more about Home Care Packages, NDIS support options, explore different care models, and get answers to any specific questions you may have.

At Home Caring, we are here to listen to your needs and explain the options available to support you. Simply share your details, and our team will guide you every step of the way.

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From our Home Caring family to yours we wish you a truly wonderful Christmas filled with love, joy and togetherness.
Today as we celebrate were reminded of the incredible clients and families weve had the privilege to support throughout the year. Your trust and connection mean the world to us and its our honour to be part of your journey. We hope youve had a beautiful day surrounded by loved ones and the warmth of the season. Merry Christmas! 🎄✝️❤️

From our Home Caring family to yours we wish you a truly wonderful Christmas filled with love, joy and togetherness.
Today as we celebrate we're reminded of the incredible clients and families we've had the privilege to support throughout the year. Your trust and connection mean the world to us and it's our honour to be part of your journey. We hope you've had a beautiful day surrounded by loved ones and the warmth of the season. Merry Christmas! 🎄✝️❤️
... See MoreSee Less

’Twas the Friday before Christmas & all through the land,
Home Caring united, a festive day so grand.
With our staff and clients together as one,
We celebrated Christmas, full of love and fun.

From Craigieburn’s cheer to South Perth’s delight,
Rockhampton’s joy sparkled so bright.
Campbelltown gathered, Hurstville did too,
Smithfield and Altona also spread Christmas hues.

With laughter and love felt far and wide,
Our epic Christmas parties warmed hearts inside.
A shoutout to every team who made it so sweet—
This festive season you’ve made it complete! 🎄🩵

#HomeCaringChristmas #TogetherAsOne #FestiveJoy #MeaningfulConnections #CelebratingCare #haveahollyjollychristmas

’Twas the Friday before Christmas & all through the land,
Home Caring united, a festive day so grand.
With our staff and clients together as one,
We celebrated Christmas, full of love and fun.

From Craigieburn’s cheer to South Perth’s delight,
Rockhampton’s joy sparkled so bright.
Campbelltown gathered, Hurstville did too,
Smithfield and Altona also spread Christmas hues.

With laughter and love felt far and wide,
Our epic Christmas parties warmed hearts inside.
A shoutout to every team who made it so sweet—
This festive season you’ve made it complete! 🎄🩵

#HomeCaringChristmas #TogetherAsOne #FestiveJoy #MeaningfulConnections #CelebratingCare #haveahollyjollychristmas
... See MoreSee Less

The Australian Government has announced significant changes to the aged care system introducing the Support at Home program set to commence on 1 July 2025. This initiative aims to enhance support for older Australians enabling them to remain in their homes longer and receive more personalised care.

Key Features of the Support at Home Program:

• Reduced Wait Times: The program will shorten the waiting period for in-home aged care services ensuring timely assistance for those in need.

• Tailored Support Levels: Support at Home introduces eight levels of ongoing care replacing the previous four, to better match individual needs.

• No Caps on Cleaning and Gardening: Unlike previous programs there will be no annual caps on cleaning and gardening services allowing for more comprehensive support.

• Care Management Cap: A 10% cap on care management costs will remain in place to maintain affordability.

• Assistive Technology Access: The program will expedite access to assistive devices like walkers and wheelchairs enhancing mobility and independence.

• Increased Support Funding: The maximum support level will rise from $61,000 to $78,000, providing more resources for those with complex needs.

• Restorative and Allied Health Services: There will be a temporary funding boost for restorative and allied health services, aiding recovery and well-being.

• Palliative Care Support: The program includes provisions for palliative care allowing older Australians to spend their final weeks at home surrounded by loved ones.

Staged Implementation of Price Caps:

Price caps on services will be phased in starting from 1 July 2026. For the first year providers will continue to set their own prices similar to the current Home Care Packages program. In early 2025, consultations will be held with older people, advocates, families, carers and the sector to ensure fair pricing and robust consumer protections during this transition.

No Worse Off Principle:

To protect existing Home Care Package recipients, the government has introduced the “No Worse Off” principle:

• Grandfathering: Individuals approved for a Home Care Package as of 12 September 2024 will transition to the new system without financial disadvantage.

• Fee Structure: If you were a full-rate pensioner paying no fees under your Home Care Package as of 12 September 2024, you will continue to pay no fees under Support at Home. If you were required to pay fees, you will pay the same or less under the new program.

At Home Caring we are dedicated to supporting our older community members through these changes. We are committed to ensuring the financial safety and well-being of our clients providing personalised care that aligns with the new Support at Home program. Our team is here to assist you in navigating these updates, ensuring you receive the care and support you deserve. 🩵

For more detailed information please refer to the Department of Health and Aged Care’s consumer fact sheet: https://www.health.gov.au/resources/ publications/support-at-home-program-fact-sheet-changes-to-support-at-home-pricing-arrangements-for-older-people-families-and-carers?language=en

The Australian Government has announced significant changes to the aged care system introducing the Support at Home program set to commence on 1 July 2025. This initiative aims to enhance support for older Australians enabling them to remain in their homes longer and receive more personalised care.

Key Features of the Support at Home Program:

• Reduced Wait Times: The program will shorten the waiting period for in-home aged care services ensuring timely assistance for those in need.

• Tailored Support Levels: Support at Home introduces eight levels of ongoing care replacing the previous four, to better match individual needs.

• No Caps on Cleaning and Gardening: Unlike previous programs there will be no annual caps on cleaning and gardening services allowing for more comprehensive support.

• Care Management Cap: A 10% cap on care management costs will remain in place to maintain affordability.

• Assistive Technology Access: The program will expedite access to assistive devices like walkers and wheelchairs enhancing mobility and independence.

• Increased Support Funding: The maximum support level will rise from $61,000 to $78,000, providing more resources for those with complex needs.

• Restorative and Allied Health Services: There will be a temporary funding boost for restorative and allied health services, aiding recovery and well-being.

• Palliative Care Support: The program includes provisions for palliative care allowing older Australians to spend their final weeks at home surrounded by loved ones.

Staged Implementation of Price Caps:

Price caps on services will be phased in starting from 1 July 2026. For the first year providers will continue to set their own prices similar to the current Home Care Packages program. In early 2025, consultations will be held with older people, advocates, families, carers and the sector to ensure fair pricing and robust consumer protections during this transition.

No Worse Off Principle:

To protect existing Home Care Package recipients, the government has introduced the “No Worse Off” principle:

• Grandfathering: Individuals approved for a Home Care Package as of 12 September 2024 will transition to the new system without financial disadvantage.

• Fee Structure: If you were a full-rate pensioner paying no fees under your Home Care Package as of 12 September 2024, you will continue to pay no fees under Support at Home. If you were required to pay fees, you will pay the same or less under the new program.

At Home Caring we are dedicated to supporting our older community members through these changes. We are committed to ensuring the financial safety and well-being of our clients providing personalised care that aligns with the new Support at Home program. Our team is here to assist you in navigating these updates, ensuring you receive the care and support you deserve. 🩵

For more detailed information please refer to the Department of Health and Aged Care’s consumer fact sheet: www.health.gov.au/resources/ publications/support-at-home-program-fact-sheet-changes-to-support-at-home-pricing-arrangements-for-older-people-families-and-carers?language=en
... See MoreSee Less

Happy Friday HC fam! Sending love from our wonderful Home Caring Craigieburn team! It’s been an incredibly productive week filled with exciting events across Australia and we couldn’t be more thrilled about what’s to come. As the new year approaches we’re counting down the days to continue growing innovating and supporting our cherished clients with the care they deserve 🩵

Happy Friday HC fam! Sending love from our wonderful Home Caring Craigieburn team! It’s been an incredibly productive week filled with exciting events across Australia and we couldn’t be more thrilled about what’s to come. As the new year approaches we’re counting down the days to continue growing innovating and supporting our cherished clients with the care they deserve 🩵 ... See MoreSee Less

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