Home Care Package Canberra

Home Care Package Canberra

Home Care Package Canberra
NDIS Provider
Home Care Package Provider

Home Care Packages (HCP) in Canberra

Living at home amongst the people you love is a great way to grow older, but sometimes this can be difficult to achieve – especially if everyday tasks are starting to become a challenge. The good news is that help is available through the Home Care Package program.

A Home Care Package is a coordinated program of government-funded aged care services, provided in your own home. It might be domestic assistance, social outings in your area, medication management, or personal care. It could even be modifying your home, so you can live safely in your local community.

Whatever your needs, Home Caring provides personalised Home Care Packages in Canberra, tailored just for you. Our teams of health care workers and professional carers will assist you with an extensive range of services, so you can live a rich and rewarding life at home.

This includes:

  • Personal care (e.g. help with showering, getting dressed, toileting)
  • Domestic assistance (e.g. help with the laundry and housework tasks)
  • Grocery shopping assistance
  • Meal preparation to help you eat well
  • Medication management
  • Transport to appointments and activities
  • Therapies and health care (e.g. physiotherapy, speech therapy, occupational therapy, podiatry)
  • Clinical care at home (e.g. wound care, services for special conditions)
  • Complex care for high needs and managing chronic conditions
  • 24/7 support and overnight stays
  • Respite care services to give family members peace of mind
  • Minor home modifications (e.g. installing railings, special lighting or ramps in your home)
  • Garden and home maintenance
  • Mobility equipment and assistive technology
  • Social activities and outings, companionship and recreation activities
  • Palliative care and support for families
  • Exercise, physical health, mental health and wellbeing support for positive ageing
  • Continence management
  • Specialised care for people with dementia

About Us

Looking for Home Care Package providers in Canberra? Home Caring provides exceptional home care services for seniors who wish to age at home. We’ll help you make the most of your government funding by providing personalised services that best meet your needs and makes a genuine difference to everyday life.

We are:

  • Personal – we’ll take the time to get to know you, understand your needs, and work with you to create a care plan and deliver one-to-one support that you’re happy with.
  • Professional – our teams of healthcare professionals and carers are fully qualified and undergo rigorous screening. They have plenty of experience in providing professional, convenient care.
  • True Locals – as your local aged care provider, we come from the communities where we provide our services, and are best placed to connect you to local services and programs.
  • Multicultural – we come from a wide range of cultural backgrounds and deliver culturally sensitive care, including bilingual services for seniors for whom English is a second language.
  • Motivated – we love what we do! We are passionate about helping people, go the extra mile for our clients, and care for people as if they are our own with expert in-home care.
  • Experienced – with knowledge and experience behind us, we provide professional support and expert care for a wide range of healthcare conditions and specialist needs.
Home Care Australia

Frequently Asked Questions

What is a Home Care Package?

A Home Care Package is a government-funded program in Australia that supports older individuals who wish to maintain their independence and stay in their own homes, rather than moving into nursing homes.

The program offers a variety of care services tailored to meet individual needs, ranging from household chores to social support or nursing care. Services are personalised and coordinated based on preferences, and typically include personal care, domestic assistance, transportation, social support, respite, mobility aids, home modifications, assistive technology, and allied health therapy.

Approved providers deliver Home Care Packages to seniors according to a care plan, which is developed in consultation with the person receiving care and, if appropriate, their family. Home Care Packages adopt a consumer directed care approach, which gives individuals control over the services they receive. Recipients choose their care providers, and work with them to create a package of services that promote independent living in a way that suits them.

Home Care Packages are for older people who are aged 65 and over (or 50 and over for Aboriginal and Torres Strait Islander people).

To receive a Home Care Package, you need to undergo an ACAT assessment (Aged Care Assessment Team) to work out what aged care services best meets your needs. You can apply for an ACAT assessment online through the My Aged Care website, or by calling 1800 200 422. Someone can also apply on your behalf. The process usually takes around 20 minutes, and you’ll need to have your Medicare card handy so you can provide your details.

If you are eligible for an ACAT assessment, you will be contacted by an assessor to organise a time to visit you at home. During the assessment process the assessor will talk to you about your needs, what you are struggling with, and any medical conditions you may have. You’ll need to bring your Medicare card, proof of ID and any referrals you have from your doctor. This meeting is also an opportunity to ask any questions you may have about aged care services.

You don’t have to do the assessment alone – you can choose a family member, friend or carer to be present with you the whole time. You can also arrange to have a translator accompany you, if English is your second language.

After you have had your assessment, you will receive a letter letting you know if you are eligible for a Home Care Package. If you are eligible, you will be placed in a national queue until a package becomes available to you. Once you are allocated a Home Care Package, you can choose a provider to deliver your services in your own home.

Are you looking for service providers of my aged care Home Care Packages in Canberra? We’re here to assist. Home Caring provides exceptional home care services in Canberra suburbs, to help you achieve quality of life. For more information about our services, please get in touch with our staff team.

The amount of funding you can receive from the government in your Home Care Package depends on the type of care you require to live independently at home. You can access up to four levels of Home Care Packages, ranging from entry level care (level 1) through to high levels of care for complex conditions (level 4).

Here is a brief summary of what each level care offers and the kinds of services available.

Home Care Package Level 1 in Canberra – this covers basic level care needs for daily life, such as housework assistance, personal care, and transport in the community. It may also cover basic home modifications to help you live safely at home, and social support to help you stay connected with others. Services are flexible for people with low-level care needs – for example, you might receive a few hours of care or domestic assistance each week, but after a couple of months, you may want to add meal preparation services to help you eat well at home.

Home Care Package Level 2 in Canberra – this is a higher level of intermediate care compared to Level 1, and includes services like medication management and allied health services such as physiotherapy, speech therapy, or occupational therapy. It may also include help with preparing nutritious meals, home maintenance, and respite care for family members. This is one of the most common Home Care packages accessed by older Australians with intermediate level care needs.

Home Care Package Level 3 in Canberra – this level is generally for people who need daily care, but don’t have complex conditions that require high levels of support. A Level 3 package could include comprehensive care from a professional care worker or health care professional, such as dementia support and nursing care. It could also include things like home modifications to accommodate specific health conditions, assistive technology, and higher levels of respite care.

Home Care Package Level 4 in Canberra – this is the highest level of care available under the Home Care Packages program, and it provides support for individuals with high-level care needs. It may include services such as 24-hour care from a healthcare professional, palliative care, behavioural management, nursing care, and more intensive support to manage complex health conditions.

Do you need aged care service providers for a level 3 Home Care Package in Canberra, or a Level 4 Home Care Package in Canberra? We’re here to help. Home Caring’s experienced healthcare professionals and carers have a wealth of experience in supporting seniors at home. For more information about our services, please get in touch with our aged care team.

The cost of Home Care Packages in Canberra is subsidised by the Australian government, which makes them more affordable for seniors who need help with everyday life. You may have to contribute towards the cost of your care services through three different types of fees, though how much you pay depends on your financial circumstances.

Here are the three fees you may be asked to pay towards your Home Care Packages.

The Basic Daily fee – this is a contribution that care recipients might be required to pay towards the cost of their Home Care Package. The maximum amount for the fee is set by the Australian Government, as a percentage of the single basic age pension (the current figure is available on the My Aged Care website). The amount you are asked to pay, though, depends on your financial situation, and some providers may not ask you to pay a basic daily fee.

Income tested care fee – this extra fee may apply if your assessable income exceeds a certain threshold. The amount you pay is determined through an income assessment, and is calculated based on your income and your financial circumstances. Full pensioners do not need to pay an income-tested care fee.

Additional fees – some providers may charge other fee for additional services that they offer beyond the basic care services covered by the Home Care Package. Providers may also charge fees for case management, administration, or a fee for exiting the Home Care Package program or changing providers. Make sure you ask any provider what fees they charge before signing an agreement with them.

Looking for an experienced provider with competitive prices for in home care packages in Canberra? Home Caring offers quality care with minimal fees. To chat to us about your situation, please get in touch with our expert team about your aged care journey.

Home Care Packages, National Disability Insurance Scheme (NDIS), and the Commonwealth Home Support Program (CHSP) all government-funded services that support people in the community with everyday needs. The difference is that the Home Care Package program and CHSP are aimed at seniors, while the NDIS is for children, younger adults and those under 65 who are living with a disability.

Home Care Packages are provided by the Australian government to support older Australians who want to live independently in their homes, instead of moving into an aged care facility. They provide services such as such as personal care, meal preparation, home cleaning, nursing care, continence management, social support and transportation. To be eligible for a Home Care Package, you must be 65 and over, or 50 and over for Aboriginal and Torres Strait Islander people. You can access a Home Care Package by undergoing a face-to-face ACAT assessment through My Aged Care.

The National Disability Insurance Scheme (NDIS) is a national program that provides disability care services to individuals with permanent and significant disability, who are under the age of 65. It provides funding for a wide range of services, including capacity building skills, communication skills, therapy services, mobility aids, home modifications, and employment support. The aim of NDIS services is to enable people with disability to live independent lives and participate fully in community life.

Similar to Home Care Packages, the Commonwealth Home Support Program (CHSP) is an Australian government-funded program that provides support services to older adults to help them remain living independently in their own homes for as long as possible. The difference is that the CHSP offers a lower level of services than the Home Care Packages program, and is aimed at people who only require a small amount of support to be independent.

You can access the CHSP if you are aged 65 years or older (or 50 years or older for Aboriginal and Torres Strait Islander people) and need assistance with basic tasks to live at home. This could include personal care, domestic assistance, social support, home maintenance and modifications, transport, and respite care. Services are typically provided on a subsidised basis, with the cost of services based on a person’s income and assessed needs.

The services you can access with a Home Care Package vary, depending on what you need, the level you have been approved for, and your living situation. Some of the services you can access are:

Do you need to access home care level 3 in Canberra? Home Caring provides q quality home care service for all levels, in Canberra suburbs. From help with the housework to personal care tasks, we’ll help you with everyday life so you can get on with doing the things you love. To chat to one of our aged care experts, please get in touch for a free consultation with our friendly team.

As a registered aged care provider, Home Caring provides personalised Home Care Packages in a wide range of suburbs across Canberra, New South Wales, Queensland, Western Australia and South Australia. Our experienced team has plenty of local teams caring for people in major cities and regional areas, catering for a variety of needs and circumstances.

To find out if we provide services in your area and learn more about our quality of care, please get in touch to speak to our dedicated team.

Find A Support Service Today

Leave Your Details with Our Dedicated Care Experts

Learn more about Home Care Packages, NDIS support options, explore different care models, and get answers to any specific questions you may have.

At Home Caring, we are here to listen to your needs and explain the options available to support you. Simply share your details, and our team will guide you every step of the way.

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’Twas the Friday before Christmas & all through the land,
Home Caring united, a festive day so grand.
With our staff and clients together as one,
We celebrated Christmas, full of love and fun.

From Craigieburn’s cheer to South Perth’s delight,
Rockhampton’s joy sparkled so bright.
Campbelltown gathered, Hurstville did too,
Smithfield and Altona also spread Christmas hues.

With laughter and love felt far and wide,
Our epic Christmas parties warmed hearts inside.
A shoutout to every team who made it so sweet—
This festive season you’ve made it complete! 🎄🩵

#HomeCaringChristmas #TogetherAsOne #FestiveJoy #MeaningfulConnections #CelebratingCare #haveahollyjollychristmas

’Twas the Friday before Christmas & all through the land,
Home Caring united, a festive day so grand.
With our staff and clients together as one,
We celebrated Christmas, full of love and fun.

From Craigieburn’s cheer to South Perth’s delight,
Rockhampton’s joy sparkled so bright.
Campbelltown gathered, Hurstville did too,
Smithfield and Altona also spread Christmas hues.

With laughter and love felt far and wide,
Our epic Christmas parties warmed hearts inside.
A shoutout to every team who made it so sweet—
This festive season you’ve made it complete! 🎄🩵

#HomeCaringChristmas #TogetherAsOne #FestiveJoy #MeaningfulConnections #CelebratingCare #haveahollyjollychristmas
... See MoreSee Less

The Australian Government has announced significant changes to the aged care system introducing the Support at Home program set to commence on 1 July 2025. This initiative aims to enhance support for older Australians enabling them to remain in their homes longer and receive more personalised care.

Key Features of the Support at Home Program:

• Reduced Wait Times: The program will shorten the waiting period for in-home aged care services ensuring timely assistance for those in need.

• Tailored Support Levels: Support at Home introduces eight levels of ongoing care replacing the previous four, to better match individual needs.

• No Caps on Cleaning and Gardening: Unlike previous programs there will be no annual caps on cleaning and gardening services allowing for more comprehensive support.

• Care Management Cap: A 10% cap on care management costs will remain in place to maintain affordability.

• Assistive Technology Access: The program will expedite access to assistive devices like walkers and wheelchairs enhancing mobility and independence.

• Increased Support Funding: The maximum support level will rise from $61,000 to $78,000, providing more resources for those with complex needs.

• Restorative and Allied Health Services: There will be a temporary funding boost for restorative and allied health services, aiding recovery and well-being.

• Palliative Care Support: The program includes provisions for palliative care allowing older Australians to spend their final weeks at home surrounded by loved ones.

Staged Implementation of Price Caps:

Price caps on services will be phased in starting from 1 July 2026. For the first year providers will continue to set their own prices similar to the current Home Care Packages program. In early 2025, consultations will be held with older people, advocates, families, carers and the sector to ensure fair pricing and robust consumer protections during this transition.

No Worse Off Principle:

To protect existing Home Care Package recipients, the government has introduced the “No Worse Off” principle:

• Grandfathering: Individuals approved for a Home Care Package as of 12 September 2024 will transition to the new system without financial disadvantage.

• Fee Structure: If you were a full-rate pensioner paying no fees under your Home Care Package as of 12 September 2024, you will continue to pay no fees under Support at Home. If you were required to pay fees, you will pay the same or less under the new program.

At Home Caring we are dedicated to supporting our older community members through these changes. We are committed to ensuring the financial safety and well-being of our clients providing personalised care that aligns with the new Support at Home program. Our team is here to assist you in navigating these updates, ensuring you receive the care and support you deserve. 🩵

For more detailed information please refer to the Department of Health and Aged Care’s consumer fact sheet: https://www.health.gov.au/resources/ publications/support-at-home-program-fact-sheet-changes-to-support-at-home-pricing-arrangements-for-older-people-families-and-carers?language=en

The Australian Government has announced significant changes to the aged care system introducing the Support at Home program set to commence on 1 July 2025. This initiative aims to enhance support for older Australians enabling them to remain in their homes longer and receive more personalised care.

Key Features of the Support at Home Program:

• Reduced Wait Times: The program will shorten the waiting period for in-home aged care services ensuring timely assistance for those in need.

• Tailored Support Levels: Support at Home introduces eight levels of ongoing care replacing the previous four, to better match individual needs.

• No Caps on Cleaning and Gardening: Unlike previous programs there will be no annual caps on cleaning and gardening services allowing for more comprehensive support.

• Care Management Cap: A 10% cap on care management costs will remain in place to maintain affordability.

• Assistive Technology Access: The program will expedite access to assistive devices like walkers and wheelchairs enhancing mobility and independence.

• Increased Support Funding: The maximum support level will rise from $61,000 to $78,000, providing more resources for those with complex needs.

• Restorative and Allied Health Services: There will be a temporary funding boost for restorative and allied health services, aiding recovery and well-being.

• Palliative Care Support: The program includes provisions for palliative care allowing older Australians to spend their final weeks at home surrounded by loved ones.

Staged Implementation of Price Caps:

Price caps on services will be phased in starting from 1 July 2026. For the first year providers will continue to set their own prices similar to the current Home Care Packages program. In early 2025, consultations will be held with older people, advocates, families, carers and the sector to ensure fair pricing and robust consumer protections during this transition.

No Worse Off Principle:

To protect existing Home Care Package recipients, the government has introduced the “No Worse Off” principle:

• Grandfathering: Individuals approved for a Home Care Package as of 12 September 2024 will transition to the new system without financial disadvantage.

• Fee Structure: If you were a full-rate pensioner paying no fees under your Home Care Package as of 12 September 2024, you will continue to pay no fees under Support at Home. If you were required to pay fees, you will pay the same or less under the new program.

At Home Caring we are dedicated to supporting our older community members through these changes. We are committed to ensuring the financial safety and well-being of our clients providing personalised care that aligns with the new Support at Home program. Our team is here to assist you in navigating these updates, ensuring you receive the care and support you deserve. 🩵

For more detailed information please refer to the Department of Health and Aged Care’s consumer fact sheet: www.health.gov.au/resources/ publications/support-at-home-program-fact-sheet-changes-to-support-at-home-pricing-arrangements-for-older-people-families-and-carers?language=en
... See MoreSee Less

Happy Friday HC fam! Sending love from our wonderful Home Caring Craigieburn team! It’s been an incredibly productive week filled with exciting events across Australia and we couldn’t be more thrilled about what’s to come. As the new year approaches we’re counting down the days to continue growing innovating and supporting our cherished clients with the care they deserve 🩵

Happy Friday HC fam! Sending love from our wonderful Home Caring Craigieburn team! It’s been an incredibly productive week filled with exciting events across Australia and we couldn’t be more thrilled about what’s to come. As the new year approaches we’re counting down the days to continue growing innovating and supporting our cherished clients with the care they deserve 🩵 ... See MoreSee Less

What an incredible way to wrap up the year! Yesterday Home Caring proudly co-hosted the Merry & Mingle event alongside our NSW RM Zoë and Hannah from the Connector Co team and it was nothing short of inspiring. Together we raised an incredible $1,300 for Lou’s Place, supporting women in need this festive season. This means around 20 women will receive vital support over Christmas—what a gift to be part of something so meaningful! The energy in the room was contagious and the heartfelt insights shared by Chris Mahoney from CM Wellness and Amy Dillon from Mynd & Me left us feeling empowered and inspired. Chris’s breathwork session reminded us all of the importance of mindfulness especially during this busy holiday period.

It was also truly special to see so many familiar faces from across our Home Caring network with teams from Baulkham Hills, Sutherland Shire and Campbelltown coming together to show their support. The sense of community, compassion and connection in the room was a testament to the incredible people we work alongside every day. A huge thank you to everyone who attended, supported and donated - your generosity will leave a lasting impact 🩵

#SupportingCommunities #MindfulConnections #NDISWellness #WomenHelpingWomen #HolidayCareAndCompassion

What an incredible way to wrap up the year! Yesterday Home Caring proudly co-hosted the Merry & Mingle event alongside our NSW RM Zoë and Hannah from the Connector Co team and it was nothing short of inspiring. Together we raised an incredible $1,300 for Lou’s Place, supporting women in need this festive season. This means around 20 women will receive vital support over Christmas—what a gift to be part of something so meaningful! The energy in the room was contagious and the heartfelt insights shared by Chris Mahoney from CM Wellness and Amy Dillon from Mynd & Me left us feeling empowered and inspired. Chris’s breathwork session reminded us all of the importance of mindfulness especially during this busy holiday period.

It was also truly special to see so many familiar faces from across our Home Caring network with teams from Baulkham Hills, Sutherland Shire and Campbelltown coming together to show their support. The sense of community, compassion and connection in the room was a testament to the incredible people we work alongside every day. A huge thank you to everyone who attended, supported and donated - your generosity will leave a lasting impact 🩵

#SupportingCommunities #MindfulConnections #NDISWellness #WomenHelpingWomen #HolidayCareAndCompassion
... See MoreSee Less

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