Home Care Package Level 2

Home Care Package Level 2

Home Care Package Level 2
NDIS Provider
Home Care Package Provider

Funded by the Australian government, Home Care Packages are affordable care services that help you live independent at home. They help you with everyday tasks such as cleaning, gardening, having a shower and going to appointments, so you can live independently at home.

Everyone has different care needs, so Home Care Packages are available as four levels of care. These range from basic assistance (Level 1) to low care needs (Level 2), intermediate level care needs (Level 3) and high-level care needs (Level 4).

What is a Level 2 Home Care Package?

A Level 2 Home Care Package is the most common type of package in Australia. If you have low level care needs (more than basic level care, but not as much as complex care), this level of funding provides help with daily tasks so you can keep living happily in your local. Community.

A Level 2 Aged Care Package includes the following range of tasks:

  • Personal care assistance, such as help with showering and getting dressed
  • Domestic assistance to keep your home clean and tidy
  • Mela preparation to ensure you eat nutritious and nourishing food
  • Help with doing the shopping
  • Transport to get you out and about
  • Social activities, hobbies, community activities, and companionship
  • Garden maintenance to keep your outdoor areas safe and pleasant
  • Some low-level nursing care services
  • Independent living aids and basic care equipment
  • Allied health services, such as podiatry, physiotherapy and occupational therapy
  • Medication management services

A Home Care Package can be adjusted as your situation changes. For example, a service provider might send a support worker to visit you once a week to help you with the housework and personal care, but in time, you may want to assistive aids, such as a walker or lift chair, to help you move safely and stay comfortable around the home.

Home Caring provides personalised Aged Care Level 2 Packages for seniors who need a low number of hours of care at home. Based in locations around Australia, our team of professional carers go above and beyond to provide a personalised service you are happy with. To chat to a team member about your specific needs, please get in touch.

How can a Level 2 Home Care Package benefit me?

An HCP Level 2 is a good way to ensure your needs are met, so you can continue living safely and comfortably at home. By taking care of the little things, you’re more likely to live at home for longer, and prevent moving into an aged care facility before you are ready. It’s also a good way to care for your health and wellbeing as you age.

How do I qualify for a Level 2 Home Care Package?

To be eligible for an HCP Level 2, you must be 65 years or old (50 years or older for Aboriginal or Torres Strait Islander people) and need support to live at home safely.

You can apply for an aged care assessment on the My Aged Care government website, or appoint someone to apply on your behalf. An Aged Care Assessment Team (ACAT) health professional will then visit you, chat to you about your needs, and assess which Home Care Package level is right for you.

If you are eligible for Home Care Package Level 2 funding, you will be notified by mail through an approval letter, and placed in a national queue to be assigned a package. While you wait, you can select a care provider who will use your Home Care Package funding to provide you with a care plan that suits your needs. Depending on your personal circumstances, you may be asked to contribute towards your care through two care package fees: a basic daily fee and an income-tested care fee, determined through an income assessment.

Want to know how to prepare for an ACAT assessment? Here’s some information that may be helpful to you.

Home Care Packages with Home Caring

Home Caring provides exceptional Level 2 Home Care Packages for those who need a low level of care at home. Our services are adaptable, so you can arrange a care worker to assist you at a time that suits your schedule. We also match each of our clients with a care worker who they get along with, so you’ll always feel comfortable with your care.

As a registered aged care provider, we are:

  • Individualised – all of our care plans are uniquely tailored to our clients.
  • Compassionate – we care for people with kindness, gentleness and respect.
  • Professional – we provide high-quality care that makes the most of your package funds.
  • Local – we’re flexible and close by, so we can provide our services at a time that suits you.
  • Collaborative – we work with you, so you’re always in charge of your care.

To chat to someone about our in-home care services and receive expert advice, please get in touch. Our care experts are happy to help.

Home Care Australia

Frequently Asked Questions

What is a Home Care Package?

If you are an older person living in Australia, a Home Care Package can help you access affordable care services in your own home. This can include domestic assistance, personal care, transport to appointments, recreation activities, minor home modifications, meal preparation, medication management, or equipment to help you stay safe and mobile. The aim is to help you live independently in the community for longer, with safety and confidence.

Home Care Packages are subsidised by the government, though you may be asked to contribute towards the cost of your services, depending on your financial situation. It is a consumer-directed program, which means you choose who provides you with care, and allocate the funds from your package to pay for those services.

To qualify for a government-funded Home Care Package, you must be 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people), and need assistance with everyday tasks.

You might qualify for a Home Care Package if you:

  • have noticed a change in the things you can do, or what you can remember;
  • have been diagnosed with a medical condition or your mobility has been reduced;
  • have had a change in your family care arrangements;
  • have experienced a fall recently, or had a hospital admission.

The way to determine your eligibility is through an assessment, which is done in your own home by an Aged Care Assessment Team (ACAT) assessor. The assessor will chat to you face-to-face about your circumstances and needs. Based on the conversation, they will determine if you are eligible for Home Care Package funding, and what level is most appropriate for you.

You can apply for an assessment through the My Aged Care website, or by calling 1800 200 422. You can also appoint someone to apply on your behalf, and have a support person with you throughout the entire process.

Home Care Packages are subsidised by the Australian Government, to make home care affordable for everyone. You will be asked to contribute an amount towards the cost of your services. This amount depends on your financial situation. Your contribution consists of:

  • a basic daily fee – this is an amount everyone can be asked to pay. The amount is a percentage of the single basic age pension, based on your Home Care Package level. Home care providers can ask you to pay a basic daily fee, but not all of them do.
  • an income tested care fee – this is an extra contribution you may be asked to pay, depending on your financial situation. This fee is determined through an income assessment, and there is an annual and lifetime cap that applies to this fee. Full pensions do not pay an income tested care fee.
  • any additional service fees that you have agreed on with your provider.

All home care providers must publish their full price list of all services online. This means you know exactly what you are paying for their services, and allows you to compare what’s on offer. Providers charge a range of prices, so take the time to ask questions and do your research when deciding which one is right for you.

Home care is in high demand in Australia. Once you are approved for a Home Care Package, you will be placed in a queue until a package becomes available to you.

How long you wait depends on the date when you received your approval letter, and the priority for care. Your assessor assigns you with a level of priority, based on your situation. For people with a medium level priority, the expected wait time for a Home Care Package is approximately three to six months.

You don’t have to wait to choose a Home Care Package provider who is right for your needs. It is a good idea to use the waiting period to research your options and find a care provider who you would like to partner with for your care. This gives you an opportunity to learn about their services and ask any questions that you may have.

If you think that you need care sooner and can’t wait until you are at the front of the queue, there are a few options available to you. These options include applying for the Commonwealth Home Support Programme to access entry-level support while you wait, or paying for non-government-funded services. Private home care services that are not subsidised by the government, and so they will incur a full cost.

Home Caring provides person-centred Home Care Packages for seniors who need help with everyday life. We’ll match you with a carer who best meets your needs, provide a high quality service, and work with you to develop a care plan that makes a real difference to your life. For more information or to speak to our friendly staff, please get in touch.

Find A Support Service Today

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Learn more about Home Care Packages, NDIS support options, explore different care models, and get answers to any specific questions you may have.

At Home Caring, we are here to listen to your needs and explain the options available to support you. Simply share your details, and our team will guide you every step of the way.

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The Albanese Labor Government has introduced a landmark Aged Care Bill, marking a once-in-a-generation reform to prioritise the rights, safety and dignity of older Australians. 

From 1 July 2025, the new Aged Care Act will bring significant changes, including:

-Tougher regulatory standards to ensure higher 
  accountability

-Strengthened Aged Care Quality Standards for improved 
  care delivery

-A dedicated Statement of Rights for older Australians

-A $4.3 billion Support at Home program to help seniors live independently at home for longer

These reforms align with the Royal Commission’s recommendations, focusing on better complaint handling, greater participant choice, improved funding and enhanced fairness and quality across the sector.

If you’d like to learn more about how these changes impact you or your loved ones, Home Caring can guide you through the details. Please call us on 1300 875 377 for personalised support and assistance.

Read more 📱- health.gov.au/aged-care-act

#AgedCareReforms #SupportingOlderAustralians #australianhealthandagedcare #AHAC

The Albanese Labor Government has introduced a landmark Aged Care Bill, marking a once-in-a-generation reform to prioritise the rights, safety and dignity of older Australians.

From 1 July 2025, the new Aged Care Act will bring significant changes, including:

-Tougher regulatory standards to ensure higher
accountability

-Strengthened Aged Care Quality Standards for improved
care delivery

-A dedicated Statement of Rights for older Australians

-A $4.3 billion Support at Home program to help seniors live independently at home for longer

These reforms align with the Royal Commission’s recommendations, focusing on better complaint handling, greater participant choice, improved funding and enhanced fairness and quality across the sector.

If you’d like to learn more about how these changes impact you or your loved ones, Home Caring can guide you through the details. Please call us on 1300 875 377 for personalised support and assistance.

Read more 📱- health.gov.au/aged-care-act

#AgedCareReforms #SupportingOlderAustralians #australianhealthandagedcare #AHAC
... See MoreSee Less

Even as we head into the final month of the year our incredible Home Caring teams show no signs of slowing down! Fueled by their passion for helping others they’ve been working tirelessly to make a difference in the lives of our clients. Last weekend our Home Caring Vermont HomeCaring Narre Warren Home Caring Footscray HomeCaring Mornington Peninsula Home Caring St Albans Eltham and Bellarine teams all came together to showcase their dedication and expertise at the Melbourne Disability Expo.

The expo was an amazing opportunity for our teams to connect with the local community, meet new faces and raise awareness about the vital work we do. From sharing insights into our services to forming meaningful connections all of our Melbourne teams went above and beyond to make the event a resounding success. It’s clear that when you’re passionate about your work, it never feels like a job – and this passion was on full display throughout the weekend. A big thank you to everyone involved for representing Home Caring with such heart and dedication! 🩵

Even as we head into the final month of the year our incredible Home Caring teams show no signs of slowing down! Fueled by their passion for helping others they’ve been working tirelessly to make a difference in the lives of our clients. Last weekend our Home Caring Vermont HomeCaring Narre Warren Home Caring Footscray HomeCaring Mornington Peninsula Home Caring St Albans Eltham and Bellarine teams all came together to showcase their dedication and expertise at the Melbourne Disability Expo.

The expo was an amazing opportunity for our teams to connect with the local community, meet new faces and raise awareness about the vital work we do. From sharing insights into our services to forming meaningful connections all of our Melbourne teams went above and beyond to make the event a resounding success. It’s clear that when you’re passionate about your work, it never feels like a job – and this passion was on full display throughout the weekend. A big thank you to everyone involved for representing Home Caring with such heart and dedication! 🩵
... See MoreSee Less

Happy Friday HC fam!

It’s been a busy and productive week here at Home Caring with only forty days till the end of the year we are full steam ahead! One highlight was the team-building and networking session with our amazing Home Caring Bankstown team. The workshop was a huge success bringing everyone together to learn, grow and strengthen our skills.

These sessions are such a valuable part of what we do as they foster connection, build efficiency and empower us to deliver the best care to our clients. As we all know being a support worker can sometimes feel isolating but moments like these remind us of the incredible community we’re all a part of.

Let’s all carry that energy into the weekend—it’s going to be a hot one, so stay cool and take care! 🩵

Happy Friday HC fam!

It’s been a busy and productive week here at Home Caring with only forty days till the end of the year we are full steam ahead! One highlight was the team-building and networking session with our amazing Home Caring Bankstown team. The workshop was a huge success bringing everyone together to learn, grow and strengthen our skills.

These sessions are such a valuable part of what we do as they foster connection, build efficiency and empower us to deliver the best care to our clients. As we all know being a support worker can sometimes feel isolating but moments like these remind us of the incredible community we’re all a part of.

Let’s all carry that energy into the weekend—it’s going to be a hot one, so stay cool and take care! 🩵
... See MoreSee Less

Happy Sunday HC fam! Recently our Home Caring Vermont team had the privilege of attending the 20th anniversary celebration of Hope City Mission, a vital organisation making a profound difference in our community. As proud sponsors we deeply admire their unwavering dedication to providing food relief, support and hope to those in need. Hope City Mission’s initiatives extend far and wide from their compassionate crisis support programs to sustainable efforts like planting seedlings, whose produce directly benefits people facing hardship. It’s a joy to stand beside them in their mission to uplift lives and foster resilience.

Our sponsorship reflects Home Caring’s core value of giving without expecting anything in return. We’re thrilled to have contributed to initiatives like installing a sprinkler system to nurture their community garden, where fresh produce is grown for those living in crisis. Supporting Hope City Mission means investing in kindness, growth and care and we couldn’t be prouder to play a part in their incredible journey. Here’s to creating positive change together! 🩵

#happysunday #welovewecare

Happy Sunday HC fam! Recently our Home Caring Vermont team had the privilege of attending the 20th anniversary celebration of Hope City Mission, a vital organisation making a profound difference in our community. As proud sponsors we deeply admire their unwavering dedication to providing food relief, support and hope to those in need. Hope City Mission’s initiatives extend far and wide from their compassionate crisis support programs to sustainable efforts like planting seedlings, whose produce directly benefits people facing hardship. It’s a joy to stand beside them in their mission to uplift lives and foster resilience.

Our sponsorship reflects Home Caring’s core value of giving without expecting anything in return. We’re thrilled to have contributed to initiatives like installing a sprinkler system to nurture their community garden, where fresh produce is grown for those living in crisis. Supporting Hope City Mission means investing in kindness, growth and care and we couldn’t be prouder to play a part in their incredible journey. Here’s to creating positive change together! 🩵

#happysunday #welovewecare
... See MoreSee Less

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