Home Care Package Level 3

Home Care Package Level 3

Home Care Package Level 3
NDIS Provider
Home Care Package Provider

Home Care Packages are affordable care services, provided through an Australian Government contribution, that help you live independent at home. They can help you with everyday tasks such as getting ready in the morning, doing the laundry or cooking meals. A Home Care Package can also give you an opportunity to stay active with social programs and transport to get you out and about.

Everyone has different care needs, so Home Care Packages are available as four separate levels of care. These range from basic care (Level 1) to low-level care needs (Level 2), intermediate level care needs (Level 3) and high-level care needs (Level 4).

What is a Level 3 Home Care Package?

A Level 3 Aged Care Package is for people with intermediate care needs, but who don’t require complex care. This usually means accessing daily support, whether it’s help getting dressed in the morning, dementia care, nursing services or medication management. The aim is to help you stay safe and comfortable at home, so you can continue living in the community for as long as you choose.

An Aged Care Level 3 Package includes aged care services like:

  • Personal care assistance
  • Household assistance to keep your home clean and tidy
  • Meal preparation and nutrition support
  • Help with the shopping
  • Transport to appointments and activities
  • Social activities and companionship
  • Garden maintenance
  • Nursing services (e.g. wound care and medication management)
  • Independent living aids and assistive technology
  • Home modifications (e.g. installing safety rails in your home)
  • Allied health services (e.g. podiatry, physiotherapy, speech therapy)
  • Specialised support, such as hearing and vision services, dementia care, care for cognitive needs

Home Caring provides personalised Level 3 Home Care Packages for seniors who want to age at home. Based in locations around Australia, our team of professional care workers are dedicated to providing a personalised service that makes a difference to your life. For more information, please get in touch.

How can a Level 3 Home Care Package benefit me?

An HCP Level 3 enables you to keep living at home, rather than moving into residential care before you are ready. By receiving coordinated services such as nursing care, personal care or help with the housework, you can be safe and comfortable in a familiar environment, and help prevent serious health conditions as you age.

A Home Care Package can also enable you to keep living with your family and loved ones, so you can enjoy quality of life and stay close to your support network and local community.

How do I qualify for a Level 3 Home Care Package?

To be eligible for an HCP Level 3, you must be 65 years or old (50 years or older for Aboriginal or Torres Strait Islander people) and need support to live at home safely.

You can apply for an aged care assessment on the My Aged Care government website, or appoint someone to apply on your behalf. An Aged Care Assessment Team (ACAT) health professional will then visit you, chat to you about your needs, and assess which Home Care Package level is right for you.

If you are eligible for Home Care Package Level 3 funding, you will be notified by mail through an approval letter, with a waiting period before you are assigned a package. While you wait, you can select a care provider who will use your Home Care Package funding to provide you with a care plan that suits your needs. Depending on your personal circumstances, you may be asked to contribute towards your care through two care package fees: a basic daily fee and an income-tested care fee, determined through an income assessment.

Want to know how to prepare for an ACAT assessment? Here’s some information that may be helpful to you.

Home Care Packages with Home Caring

Home Caring provides Level 3 Home Care Packages for those who need intermediate care at home. We’ll work with you to develop a care plan that meets your needs, so you can make the most of your funding. Our services are also adaptable – as your circumstances change, you can change your plan to support you in the best possible way.

As a service provider registered with My Aged Care, we are:

  • Individualised – all of our care plans are uniquely tailored to our clients.
  • Compassionate – we care for people with kindness, gentleness and respect.
  • Professional – we provide high-quality care that makes the most of your package funds.
  • Local – we’re flexible and close by, so we can provide our services at a time that suits you.
  • Collaborative – our dedicated care workers work with you, so you’re always in charge of your care.

To have a friendly chat with someone about our in-home care services and receive expert advice, please get in touch. We’re more than happy to help.

Home Care Australia

Frequently Asked Questions

What is a Home Care Package?

If you are an older person living in Australia, a Home Care Package can help you access affordable care services in your own home. This can include domestic assistance, personal care, transport to appointments, recreation activities, minor home modifications, meal preparation, medication management, or equipment to help you stay safe and mobile. The aim is to help you live independently in the community for longer, with safety and confidence.

Home Care Packages are subsidised by the government, though you may be asked to contribute towards the cost of your services, depending on your financial situation. It is a consumer-directed program, which means you choose who provides you with care, and allocate the funds from your package to pay for those services.

Home Care Packages can be used to fund a wide range of services to help you live independently at home. Depending on what you are eligible for, you could receive funding for:

  • Personal care – e.g. help with showering and getting ready in the morning
  • Nursing services – e.g. wound care, medication management and help with managing health conditions at home, 24/7 care and supervision, medical care for complex needs
  • Allied health therapy – e.g. podiatry, occupational therapy, speech therapy and physiotherapy, dietetics
  • Help with meal preparation – e.g. help with cooking food, meal kits and delivery services, help with grocery shopping and meal planning
  • Independent living and mobility aids – e.g. help to manage continence, walkers, lift chairs, hospital beds, mobility scooters, wheelchairs and communication aids
  • Home and garden maintenance and repairs, to ensure you can live safely at home
  • Domestic assistance with everyday tasks such as laundry, cleaning, and keeping your home tidy
  • Home modifications so you can continue to live independently, such as installing ramps and safety features in the bathroom, bed rails, or pressure relieving mattresses
  • Transport to appointments, classes and social activities
  • Social outings, group classes, companionship and opportunities to interact with the community

To receive a Home Care Package, you need to apply for an assessment, which you can easily do on the My Aged Care website or by calling 1800 200 422. An Aged Care Assessment Team (ACAT) assessor will then visit you at your home, and chat to you about your needs. They will determine whether you are eligible for a Home Care Package, and what level is best suited to your needs.

ACATs are made up of health professionals – e.g. doctors, nurses, social workers and an allied health professional – who are qualified to assess your physical, psychological and social needs, and match them with the appropriate level of support. They will ask you a series of questions, and may discuss your medical history and everyday needs with you. They will also give you an opportunity to ask any questions you may have about aged care.

Once you have been assessed, you will receive a letter that states whether or not you are approved for a Home Care Package. If you are successful, you will be placed in a queue to wait for a package to become available to you.

Home Care Packages provide a coordinated range of services on an ongoing basis, to help you live independently at home. They are best suited to seniors who need many different care services, such as domestic assistance, transport and personal care.

The Commonwealth Home Support Programme (CHSP) provides just one or two basic care services. It is best for people who can mostly do things on their own, but need short term assistance, or some basic support to live at home. Similar to Home Care Packages, the aim is to work with and support people with everyday tasks, rather than doing things for them.

You can apply for an assessment for the Commonwealth Home Support Programme on the My Aged Care website. If the information you provide sounds like you could benefit from the CHSP, a Regional Assessment Service (RAS) assessor will get in touch to do an assessment that determines the type of supports you need.

Home Caring provides person-centred Home Care Packages for seniors. We’ll match you with a carer who best meets your needs, and work with you to develop a care plan that makes a real difference to your life. For more information, please get in touch.

Find A Support Service Today

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Learn more about Home Care Packages, NDIS support options, explore different care models, and get answers to any specific questions you may have.

At Home Caring, we are here to listen to your needs and explain the options available to support you. Simply share your details, and our team will guide you every step of the way.

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From our Home Caring family to yours we wish you a truly wonderful Christmas filled with love, joy and togetherness.
Today as we celebrate were reminded of the incredible clients and families weve had the privilege to support throughout the year. Your trust and connection mean the world to us and its our honour to be part of your journey. We hope youve had a beautiful day surrounded by loved ones and the warmth of the season. Merry Christmas! 🎄✝️❤️

From our Home Caring family to yours we wish you a truly wonderful Christmas filled with love, joy and togetherness.
Today as we celebrate we're reminded of the incredible clients and families we've had the privilege to support throughout the year. Your trust and connection mean the world to us and it's our honour to be part of your journey. We hope you've had a beautiful day surrounded by loved ones and the warmth of the season. Merry Christmas! 🎄✝️❤️
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’Twas the Friday before Christmas & all through the land,
Home Caring united, a festive day so grand.
With our staff and clients together as one,
We celebrated Christmas, full of love and fun.

From Craigieburn’s cheer to South Perth’s delight,
Rockhampton’s joy sparkled so bright.
Campbelltown gathered, Hurstville did too,
Smithfield and Altona also spread Christmas hues.

With laughter and love felt far and wide,
Our epic Christmas parties warmed hearts inside.
A shoutout to every team who made it so sweet—
This festive season you’ve made it complete! 🎄🩵

#HomeCaringChristmas #TogetherAsOne #FestiveJoy #MeaningfulConnections #CelebratingCare #haveahollyjollychristmas

’Twas the Friday before Christmas & all through the land,
Home Caring united, a festive day so grand.
With our staff and clients together as one,
We celebrated Christmas, full of love and fun.

From Craigieburn’s cheer to South Perth’s delight,
Rockhampton’s joy sparkled so bright.
Campbelltown gathered, Hurstville did too,
Smithfield and Altona also spread Christmas hues.

With laughter and love felt far and wide,
Our epic Christmas parties warmed hearts inside.
A shoutout to every team who made it so sweet—
This festive season you’ve made it complete! 🎄🩵

#HomeCaringChristmas #TogetherAsOne #FestiveJoy #MeaningfulConnections #CelebratingCare #haveahollyjollychristmas
... See MoreSee Less

The Australian Government has announced significant changes to the aged care system introducing the Support at Home program set to commence on 1 July 2025. This initiative aims to enhance support for older Australians enabling them to remain in their homes longer and receive more personalised care.

Key Features of the Support at Home Program:

• Reduced Wait Times: The program will shorten the waiting period for in-home aged care services ensuring timely assistance for those in need.

• Tailored Support Levels: Support at Home introduces eight levels of ongoing care replacing the previous four, to better match individual needs.

• No Caps on Cleaning and Gardening: Unlike previous programs there will be no annual caps on cleaning and gardening services allowing for more comprehensive support.

• Care Management Cap: A 10% cap on care management costs will remain in place to maintain affordability.

• Assistive Technology Access: The program will expedite access to assistive devices like walkers and wheelchairs enhancing mobility and independence.

• Increased Support Funding: The maximum support level will rise from $61,000 to $78,000, providing more resources for those with complex needs.

• Restorative and Allied Health Services: There will be a temporary funding boost for restorative and allied health services, aiding recovery and well-being.

• Palliative Care Support: The program includes provisions for palliative care allowing older Australians to spend their final weeks at home surrounded by loved ones.

Staged Implementation of Price Caps:

Price caps on services will be phased in starting from 1 July 2026. For the first year providers will continue to set their own prices similar to the current Home Care Packages program. In early 2025, consultations will be held with older people, advocates, families, carers and the sector to ensure fair pricing and robust consumer protections during this transition.

No Worse Off Principle:

To protect existing Home Care Package recipients, the government has introduced the “No Worse Off” principle:

• Grandfathering: Individuals approved for a Home Care Package as of 12 September 2024 will transition to the new system without financial disadvantage.

• Fee Structure: If you were a full-rate pensioner paying no fees under your Home Care Package as of 12 September 2024, you will continue to pay no fees under Support at Home. If you were required to pay fees, you will pay the same or less under the new program.

At Home Caring we are dedicated to supporting our older community members through these changes. We are committed to ensuring the financial safety and well-being of our clients providing personalised care that aligns with the new Support at Home program. Our team is here to assist you in navigating these updates, ensuring you receive the care and support you deserve. 🩵

For more detailed information please refer to the Department of Health and Aged Care’s consumer fact sheet: https://www.health.gov.au/resources/ publications/support-at-home-program-fact-sheet-changes-to-support-at-home-pricing-arrangements-for-older-people-families-and-carers?language=en

The Australian Government has announced significant changes to the aged care system introducing the Support at Home program set to commence on 1 July 2025. This initiative aims to enhance support for older Australians enabling them to remain in their homes longer and receive more personalised care.

Key Features of the Support at Home Program:

• Reduced Wait Times: The program will shorten the waiting period for in-home aged care services ensuring timely assistance for those in need.

• Tailored Support Levels: Support at Home introduces eight levels of ongoing care replacing the previous four, to better match individual needs.

• No Caps on Cleaning and Gardening: Unlike previous programs there will be no annual caps on cleaning and gardening services allowing for more comprehensive support.

• Care Management Cap: A 10% cap on care management costs will remain in place to maintain affordability.

• Assistive Technology Access: The program will expedite access to assistive devices like walkers and wheelchairs enhancing mobility and independence.

• Increased Support Funding: The maximum support level will rise from $61,000 to $78,000, providing more resources for those with complex needs.

• Restorative and Allied Health Services: There will be a temporary funding boost for restorative and allied health services, aiding recovery and well-being.

• Palliative Care Support: The program includes provisions for palliative care allowing older Australians to spend their final weeks at home surrounded by loved ones.

Staged Implementation of Price Caps:

Price caps on services will be phased in starting from 1 July 2026. For the first year providers will continue to set their own prices similar to the current Home Care Packages program. In early 2025, consultations will be held with older people, advocates, families, carers and the sector to ensure fair pricing and robust consumer protections during this transition.

No Worse Off Principle:

To protect existing Home Care Package recipients, the government has introduced the “No Worse Off” principle:

• Grandfathering: Individuals approved for a Home Care Package as of 12 September 2024 will transition to the new system without financial disadvantage.

• Fee Structure: If you were a full-rate pensioner paying no fees under your Home Care Package as of 12 September 2024, you will continue to pay no fees under Support at Home. If you were required to pay fees, you will pay the same or less under the new program.

At Home Caring we are dedicated to supporting our older community members through these changes. We are committed to ensuring the financial safety and well-being of our clients providing personalised care that aligns with the new Support at Home program. Our team is here to assist you in navigating these updates, ensuring you receive the care and support you deserve. 🩵

For more detailed information please refer to the Department of Health and Aged Care’s consumer fact sheet: www.health.gov.au/resources/ publications/support-at-home-program-fact-sheet-changes-to-support-at-home-pricing-arrangements-for-older-people-families-and-carers?language=en
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Happy Friday HC fam! Sending love from our wonderful Home Caring Craigieburn team! It’s been an incredibly productive week filled with exciting events across Australia and we couldn’t be more thrilled about what’s to come. As the new year approaches we’re counting down the days to continue growing innovating and supporting our cherished clients with the care they deserve 🩵

Happy Friday HC fam! Sending love from our wonderful Home Caring Craigieburn team! It’s been an incredibly productive week filled with exciting events across Australia and we couldn’t be more thrilled about what’s to come. As the new year approaches we’re counting down the days to continue growing innovating and supporting our cherished clients with the care they deserve 🩵 ... See MoreSee Less

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