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Your local team in Doncaster

Home care and NDIS support, with support workers who speak your language.

A local team supporting older people and people living with disability across Doncaster, Doncaster East, Templestowe, Box Hill and Melbourne’s south-east and east, with support workers who speak Greek, Italian, Cantonese, Mandarin, Arabic, Hindi, Vietnamese and Khmer.

Led by Sherry Yip, Director

Led by Sherry Yip, a registered nurse with senior management experience.

  • Support at Home and NDIS support
  • 9 languages in our team

Let’s get started

How can we help?

A few details will help us connect you with the right local team.

Step 1
Firstly, which of these best describes you?
Who are you enquiring for? *
  • Locally owned and operated A team that knows Doncaster
  • Languages to match you Greek, Italian, Cantonese, Mandarin and more
  • Regular feedback sessions With families and clients
  • Our own support workers Plus allied health connections

Meet your local director

Sherry Yip. Care from the heart.

We use our hearts to help the community, including older people and people living with disability. Our clients experience the genuine care we offer. They feel safe, respected and deeply valued. We have strong, trusting relationships with all our clients, and that makes the difference.

We’re happy when we see our clients happy with our good support and genuine care. Our strong retention rate and strong client referral activity encourage us and inspire us to keep working for them with our hearts. We can see our clients are different after having our sincere support and caring.

Sherry and the Doncaster team take the time to get to know you, your health needs, cultural background and preferences, so they can match you with the right support worker and care plan.

Qualifications

Master of Business Administration (MBA), Master of Financial Planning and Bachelor of Nursing.

Registered nurse experience

Worked as a registered nurse in ICU, medical and surgical wards in different hospitals, for example Box Hill Hospital and Austin Hospital in Melbourne.

Senior management

Senior management experience in several industries.

Our approach: language and listening

We match our care to our clients’ languages. We have staff and carers with different language skills, so we can match them to the language you speak. We offer active listening and plans to match your unique needs. We also hold regular family or client sessions to get feedback.

“I’ve always believed that care should be personal. Everyone’s journey is different, and our role is to meet people where they are and support them in the way that’s right for them. I take the time to listen to each client and understand what matters to them - that’s how we build care that makes a difference, both practically and emotionally.”

Sherry Yip, Director

Areas we serve

Caring for Doncaster and nearby suburbs

Our team supports families right across these suburbs. Not sure we cover your street? Call 1300 875 377.

  • Doncaster
  • Doncaster East
  • Templestowe
  • Lower Templestowe
  • Balwyn
  • Box Hill

Care in your language

Our team speaks 9 languages.

We currently provide services to clients who speak Greek, Italian, Cantonese, Mandarin, English, Arabic, Hindi, Vietnamese and Khmer.

  • Greek
  • Italian
  • Cantonese
  • Mandarin
  • English
  • Arabic
  • Hindi
  • Vietnamese
  • Khmer

In-home support services in Doncaster

Support that fits your life

In-home care and NDIS support you can count on, so you feel confident, comfortable and in control of your life at home.

  • Domestic Assistance

    Help with cleaning, laundry and keeping your home running.

  • Personal Care

    Everyday support with showering, dressing and daily routines at home.

  • Complex Care

    Nurse-led support for complex health needs, including wound care.

  • Disability Care

    NDIS support for life skills, community participation and behaviour support.

  • Dementia Care

    Consistent, respectful support that keeps familiar routines in place.

  • Respite Care

    A break for family carers, with support you can trust at home.

Also available:
  • Life Skills
  • Community Participation
  • Behaviour Support
  • Palliative Care
  • 24 x 7 Care
  • Allied Health Care + Much More
Local health services we know

Our team is familiar with Box Hill Hospital, Austin Hospital, Knox Private Hospital and Maroondah Hospital.

Getting started

Four simple steps

  1. Chat with your local team Tell us about your needs, by phone or with the form.
  2. We guide you through your options Support at Home or NDIS support, explained clearly.
  3. You choose your support We create your plan with you.
  4. Care begins at home With ongoing support from people you know.
Start your Doncaster enquiry
A HomeCaring support worker sharing a cuppa with a client

Why choose HomeCaring Doncaster

Care you can feel confident about.

Families often ask us about case management fees, our charges and support worker hourly rates, as well as what services we can provide. Here’s what we can tell you about our services.

  • What services can you provide?

    For Support at Home clients, we provide personal care, domestic assistance, domestic cleaning, gardening and allied health support, such as podiatrists, nurses, physiotherapists and remedial massage therapists. For NDIS clients, we provide support coordination, support workers and allied health support. We have connections with an allied health team to provide podiatry, nursing services, physiotherapy and more. We also have our own support workers.

In their words

What families say.

Care at home

“Thank you so much for the services you provided. I am outside enjoying the sun and lovely weather. One more time, thanks.”
Client, Doncaster

Local day programs

Getting out and about.

Regular outings that keep clients connected to their community.

Morning tea with clients

Morning tea activities with clients in a local restaurant.

Support workers or families take clients to the events

Lunch events

Lunch events with clients in a local café.

Support workers or families take clients to the events

Walking in the park

Walking in a local park with clients.

Support workers or families take clients to the events

Part of the community

Our team and local connections.

  • Social support activities and client events

    We run social support activities, client events and client seminars. Clients are so excited and happy to join the events.

  • Areas we cover

    We cover South East and East Victoria, including Doncaster, Doncaster East, Templestowe, Ringwood, Croydon, Lilydale, Balwyn, Box Hill, Burwood, Glen Waverley, Vermont, Vermont South, Kew, Forest Hill, Nunawading, Springvale, Dandenong and more.

Common questions

Frequently asked questions

How can HomeCaring benefit me?

HomeCaring has a dedicated team of professionals with skills and experience across the aged care and disability sectors. We provide services through the NDIS, Home Care Packages and private arrangements. We have the flexibility and knowledge to be responsive to your needs at all times. We offer a complimentary in-home assessment and can guide you through various ways of receiving support appropriate for you. From your first point of contact with HomeCaring, you will always speak with a caring team member who will focus on the best way to meet your needs.

Can I switch from my current provider to HomeCaring?

Of course! Get in touch with our team today, and they’ll talk you through the process and how we can work with you to maximise your package.

What services does HomeCaring provide?

Contact us today, and we can guide you through the process, whether that’s NDIS or Home Care Packages. We can also provide privately paid services when you don’t have any government funding, or while you’re waiting for approvals.

Will my care team be local?

Yes. Your care is led by a local HomeCaring owner and team who live and work in your community. That means they understand your area, speak your language and are close by when you need them.

How quickly can I get started?

We understand that when you need support, time matters. Our team will respond promptly, provide a free in-home assessment and work with you to get your care plan up and running as soon as possible, often within days.

Talk to Sherry’s team today.

No obligation. Tell us what’s happening and we’ll explain your options.

A HomeCaring support worker sharing a cuppa with a client
Make an enquiry