Your local team on the Myall Coast
A local team supporting older people and their families across Gloucester, Bulahdelah, Tea Gardens, Hawks Nest, Port Stephens, Medowie and the Lower Mid North Coast.
Led by Jo Sheehan, Director and Registered Nurse
A registered nurse for 49 years, leading HomeCaring Myall Coast.
Let’s get started
A few details will help us connect you with the right local team.
Meet your local director
I was drawn to care because I enjoy supporting people and making a positive difference in their lives. What matters most to me is treating every person with dignity, compassion and respect, and taking the time to understand their needs and goals.
I want you and your family to feel listened to, valued and supported. I want you to know you can rely on us for caring, respectful and consistent support.
Jo and the Myall Coast team take the time to get to know you, your health needs, cultural background and preferences, so they can match you with the right support worker and care plan.
Jo Sheehan, a registered nurse for more than 49 years
More than 10 years in the aged care industry
A strong local leadership team
Our approach: experienced, personal support
What makes our local team different is our passion, experience and genuine commitment to aged care. We’re highly experienced in supporting older people and their families, and we’ll give you personalised support through the whole process. We’re here to listen, guide and help every step of the way. You won’t have to do it alone.
“After nearly five decades as a nurse, I’ve seen that great care is never just about the service - it’s about people feeling seen, heard and valued. Living locally, I’m proud to support our Myall Coast community with personalised care that helps people stay safe, independent and connected to the life they love.”
Jo Sheehan, Director and Registered Nurse
Areas we serve
Our team supports families right across these suburbs. Not sure we cover your street? Call 1300 875 377.
Care in your language
Several of our staff are of Aboriginal and Torres Strait Islander heritage, and the local Awabakal community is well known to us. Our team also includes staff who speak Korean, Japanese and Greek.
In-home support services on the Myall Coast
In-home care and NDIS support you can count on, so you feel confident, comfortable and in control of your life at home.
Help with cleaning, laundry and keeping your home running.
Everyday support with showering, dressing and daily routines at home.
Nurse-led support for complex health needs, including wound care.
NDIS support for life skills, community participation and behaviour support.
Consistent, respectful support that keeps familiar routines in place.
A break for family carers, with support you can trust at home.
We work with Gloucester Hospital and the region’s major hospitals, including John Hunter, the Mater, Taree Base and Maitland, as well as more than 10 regional private hospitals. We’re well known to local assessment agencies, including the Aged Care Assessment Team (ACAT). If you need emergency care, we connect with the aged care emergency (ASET) teams in emergency departments and provide handovers where needed. We also work with your GP when required, and with regional allied health and other providers, so everyone involved has clear, thorough information.
Getting started
Why choose HomeCaring Myall Coast
Families often ask about fees and charges, whether we have enough staff, and how their loved one will get to specialist appointments. This is how we help.
Yes. We provide training and orientation for all staff, and the whole team supports each other during business hours. Outside business hours, a manager monitors our after-hours phone during all rostered hours.
First, tell your current provider in writing that you plan to change. Once your exit date is confirmed, we’ll support your move. Before you change, we’ll talk through what you need from your Support at Home services. We’ll also explain our fees and charges, so you can be confident we’re the right fit.
Alongside our director, our team includes four more registered nurses and four endorsed enrolled nurses. We meet regularly to review clinical matters, including wound care and higher-risk needs, and we work with a wound specialist for complex care.
We cover a large regional area, and families often don’t live locally. We can help with transport to specialist appointments.
In their words
Out N About, National Motorcycle Museum, Nabiac
“My father had just come home from the war. He wasn’t a talker, but you’d often find him working on an old Triumph. He’d spend hours patiently fixing it. It’s a treasured memory.”
Gentle exercise program
“I didn’t think much was happening… I seem to be able to bend down better to put my shoes on without groaning! It’s the last thing I feel like doing on Fridays, but when I make the effort, I’m glad I come. Knowing I am part of a group motivates… if I am by myself, I put it off… afterwards I love the cheese platter… that’s something I never do for myself.”
Local day programs
Regular outings that keep clients connected to their community.
Our Activities and Leisure Officer coordinates programs for social connection, physical wellbeing, cognitive engagement and community participation. We develop them with participants, around your needs, preferences and interests, to build belonging, confidence and independence through friendship, learning, movement and enjoyment.
Book through our Activities and Leisure Officer or your Care Partner
Social outings that combine local history and learning with conversation and reminiscing. Examples include visits to historic Australian pubs, the National Motorcycle Museum at Nabiac and local lunch tours. Bus outings suit you if you can board with minimal help, use the toilet on your own and manage the walking at the destination.
Talk to us about support, transport and accessibility
Gentle exercise classes in Tea Gardens, led by an osteopath and suited to your abilities. They help you keep your mobility, strength, balance and flexibility, with time to socialise over refreshments afterwards.
Tea Gardens. Book through our Activities and Leisure Officer or your Care Partner
Part of the community
Every three months, we send a newsletter to everyone we support, with upcoming events and important information about your Support at Home services.
We’re so well connected in our community that we can advocate for you on many levels, whenever you ask us to.
We have strong ties with other local businesses. For example, we recently worked with a local real estate agent to help an older person we support, who was in a vulnerable situation, move to a new home locally.
Commonwealth Home Support Program (CHSP) funding isn’t available to us, and that’s a gap in this region. So we’ve set up brokerage with several other providers, to do the work they can’t do in our area.
Common questions
HomeCaring has a dedicated team of professionals with skills and experience across the aged care and disability sectors. We provide services through the NDIS, Home Care Packages and private arrangements. We have the flexibility and knowledge to be responsive to your needs at all times. We offer a complimentary in-home assessment and can guide you through various ways of receiving support appropriate for you. From your first point of contact with HomeCaring, you will always speak with a caring team member who will focus on the best way to meet your needs.
Of course! Get in touch with our team today, and they’ll talk you through the process and how we can work with you to maximise your package.
Contact us today, and we can guide you through the process, whether that’s NDIS or Home Care Packages. We can also provide privately paid services when you don’t have any government funding, or while you’re waiting for approvals.
Yes. Your care is led by a local HomeCaring owner and team who live and work in your community. That means they understand your area, speak your language and are close by when you need them.
We understand that when you need support, time matters. Our team will respond promptly, provide a free in-home assessment and work with you to get your care plan up and running as soon as possible, often within days.
No obligation. Tell us what’s happening and we’ll explain your options.