Supported Independent Living (SIL) Mernda, Victoria

Google Rating

5.0

Based on 89 reviews

Home Caring

5.0

Stan Cesal

1731098089

Exceptional experience throughout and highly recommend.Amanda and staff were always courteous and respectful.The benchmark in professionalism and what a provider should attain to. Love you all and thank you :)

Bethan Emily

1730810982

Saumya Singh

1728635792

Jaianna Hamilton

1727999788

The work environment as a whole is fantastic, so supportive and understanding not just for the clients but the staff also. Our director is so uplifting and provides such excellent support and training. As a disability support worker myself I can honestly say I am privileged to work amongst such a wonderful team!

Todd Willoughby

1724236438

Renee Smith is nothing short of amazing. She gets things done if you want someone you can trust it's her and she genuinely cares.

Peta Ranie

1721259201

Amazing place !! Super positive and proactive. All the staff are wonderful and are all about putting others needs first ! Highly recommend home care 😊

nichole priddle

1719207181

Awesome company! support workers are very caring and supporting and dedicated to their clients!

koratani hemanth

1713508038

sharon kiplagat

1713498286

am extremely pleased with the services provided by Home Caring . Their comprehensive approach, expertise, and dedication to meeting the unique needs of individuals with disabilities have made a significant difference in the lives of many. The team’s professionalism, responsiveness, and genuine care for their clients are commendable. I highly recommend Home Caring to anyone seeking exceptional support and services for disabilities.”

Ahmad Azimi

1712551842

After so many years of changing support workers and NDIS company now I can certainly say that this Home caring Hills District is one of the best NDIS providers and best people that I’ve came across, so professional with their work and so understanding. Thank you Home Caring Hills District to make our life so easy and happy again

Samreen Maryam

1710979231

Fantastic service. Top quality professionals.

Komal Patel

1710967277

Excellent Service and team!!! Highly recommend.

krishna shah

1710929840

Jay Patel

1710918862

Beautiful place and best service

Sujitha mAdunuri

1710887816

Debra

1709687872

As a very proud team member of Homecaring Rockhampton, I can say without a doubt, all round, they are absolutely amazing in all areas of client focus and care and certainly led by the Finest. This organisation oozes with Professionalism and always performs at its full potential. So honoured to wear the Homecaring logo daily and so grateful to be given the golden opportunity to offer the ultimate care and assistance to our very valuable clients.

Raymond NORMAN

1709345690

Happy to be under the care of Home Caring...my wife and I are pampered and communication is 100%. We feel we are in safe and caring hands. Thank you guys....

Jodie Alldis

1709185071

Great team to work with , compassionate about the clients 😊

Faten Hachem

1705306789

Harmandeep Kaur

1700528037

coral ritchie

1700196466

I am so happy to have Home Caring Redland Bay. Lee The principal of the company is a loving and caring person and is available to speak to if you need something done. Communication with staff and Lee are lovingly heard and extras are efficiently fixed. The interest is always the clients first. I highly recommend them

Jessica Latimer

1699687918

A professional company. The owner is very compassionate and caring. Very supportive of all her clients in reaching their goals. Provides a fantastic service for all her aged care and disability clients. Great Leader.

Leon Briggs

1698365152

rose mazzone

1694858050

Great aged care provider, the team at Home Caring Tranmere provide excellent service. They are very friendly and communicate well. Highly recommend Home Caring Tranmere!

Mavis Cox

1691559830

Excellent service and most informative, very happy and happy to recommend, great people too,Jyoti is always available and always helpful,

Xiao Ling Ye

1691550087

Jyoti displays remarkable helpfulness and responds promptly to our inquiries and requests.

shamil hameed

1691317491

Carers are pleasant and courteous. Willingness to help in any way. Will find things which need to be done without being asked.The kindness coupled with great competence.

Jocelyn Egan

1690805753

My husband was very happy with the care he's receiving from Home Caring Dandenong. All his needs are being met & the carers were excellent. They were hard working, respectful & very friendly. His Case Manager, Jyoti, is wonderful. She does everything to make my husband happy & contented. I highly recommend their service.

Gerard Fernandez

1690776045

Extremally satisfied with all the care provided. Careers are excellent caring. Always ensuring the needs of the client above and beyond duty of care. would highly recommend their service.

Pam Chevalier

1688510682

The service we have received from Renee Smith, Home Caring Shoalhaven Manager, has been nothing short of outstanding. Her commitment, dedication, and genuine concern for her clients has been incredible and greatly appreciated by my family. Nothing is ever too much - whether by text or email, she is always available, and will do everything she can to answer our questions (or will seek further information if she needs to). I know of many other families in my situation and none receive the support Renee has consistently provided us with. She has advocated on my father's behalf and helped us to navigate the aged care system with its myriad of rules and regulations. When there is so much complexity involved in caring for an elderly and vulnerable parent, having someone who provides both assistance and compassion is essential in making a difficult time a little easier. I cannot speak more highly of Renee and all that she has done to help my family - she has gone above and beyond.

Marie Wood

1688462987

Can't recommend Renee and her team at Home Caring enough. They take great care of my mother-in-law and always keep us informed, which is a great comfort to us as we live 5hrs away.Thank you for your continued support !

Heike Fabig

1688453176

Renee is awesome. She really takes the time to listen to what we need to support our teenage son, and find a support worker that is a good fit. She is caring and understanding and I can't recommend her services highly enough!

Karen Crompton

1688452387

Home Caring Shoalhaven has been my provider for some time now, the services they provide are excellent. Renee my manager is a wonderful lady and readily available when i need her and keeps me up to date on any changes in the system. My personal carer Julie is a wonderful lady and we have developed a very nice relationship. i would be happy to recommend them to anyone.

Saxon Graham

1685240793

My name is Saxon Graham this my first time if do join am new to this my girlfriend is there my room mate told me no

Ellen mead

1684994232

Home caring in Armadale, have been fantastic for my Mum. Florence and Desiree have gone out of their way to make her feel comfortable and at ease. Their staff are polite, caring, friendly and professional, and always very prompt when returning emails and phone calls.

Brenda Hill

1684832108

I cannot speak more highly of Home Caring Tranmere or their Director Annie T. We are new to the system and this is the most positive we have felt in a long time. We no longer feel like a number. Annie answers any questions promptly. We are at last receiving wonderful help inside and outside our home. Thanku Home Caring...the name is exactly what you do.

Olga Calella

1683626112

Excellent, caring staff. Very flexible, load off the family, as client declining . Nothing too much trouble, very helpful in all areas.

Maria Ziada

1681438555

Home Caring Tranmere South AustraliaFantastic service with caring staff and Annie Tsoumbris, the Director is amazing. So helpful and caring. We had to switch from another Home Care package provider as they cancelled our Dad's contract but Annie was so happy to take on Dad's case and always showed true compassion. I would definitely recommended Home Caring Tranmere!!!

Nick Lassey

1680260076

A professional team that understand clients aren't just numbers and names in the system.

Larissa Zaia

1680080088

I can’t thank these nurses enough for helping with my dad I would highly recommend them to anyone that needs help with a family member what an amazing service thank you soo much

Ashley H

1675745110

Debbie Heaslip

1666054715

you need you get some out to Orange

Michele

1665896098

Such a wonderful blend of professional business practice and caring of clients. Safety and wellbeing prioritised; social to medical. Thank you Lee-Anne. Highly recommended.

Mark Jones

1649756288

Compassionate dementia care for my mom. Very happy with their care.

Brandon Luamanu

1646969693

They really cover it all. I haven’t needed anything outside of this

Pranav Vohra

1646954461

They are the ultimate choice for these services in the area.

Mila Moors

1646887500

Great workplace & people

Chanidapa Sangkoontana

1646702056

Coordinating so many services can be tough but keeping them with one organized company helps matters.

sarah davies

1646701778

Going from waiting to be served by providers in a matter of days. Quick and painless process

Ilalio Chan Sau

1646273156

Service is amazing. family are all so pleased!!. Now we can relax. Knowing my Aunty getting the best care.

Fotu Auelua

1646270144

Megan Palmer

1646102610

Home Caring has been fantastic for me

Mojgan S

1646015308

I feel well cared for with all the help from this place.

Monika Paliwal

1643001382

Nowhere in our local area offers hydrotherapy but Home Caring comes right to the home for it. So convenient.

Ajay Sengar

1641452036

Keeping up the house was the big thing my mom needed help with. She gets all that (and more!) from Home Caring.

Ravi Sharma

1641213871

I feel so much better knowing my mom is getting the therapy she needs right in the comfort of her own home.

Angeles Palad

1614826696

Angela Tillmanns

1609988409

The flexibility and responsiveness of this service is amazing. They truly understand putting the customer first and go above and beyond in helping my friend achieve her goals and live a quality life. Would highly recommend this service if you want control and choice when using NDIS supports to achieve your goals.

Dafni Brown

1605256694

These are genuine people that works for you and with you to achieve your goals according to your individualised care!

Cherie Pham

1594257900

We are happy with support worker and the office staff. They are very supportive and caring.

Can Hu

1575336128

Good staff provide good service. Case manager is very helpful and friendly.

Phuc Le

1574915215

Passionate and professional staffs.Case Manager is very understanding and helpful.

Ngoc Ly

1574655115

My family member is using service with Home Caring, we are happy with support worker and the office staff. They are very supportive and caring.

Sandeep Sharma

1568038179

The phone call and information received from Home Caring was Very helpful. Thank you for your help and advise.

Salome Ame-Voado

1561339467

Homecaring is a very good company l will recommend this company to any one

April

1559655831

The Staff and Team @Homecaring are Proactive and Very supportive. They go out of their way to meet your needs. Highly Recommend!

epicGwynne

1559649247

Great people with a great attitude towards others!

Georgtina Paremo

1559624028

Highly recommended. Great workers who are always there to help.

KATE

1559188557

Home Caring staff were super friendly and helpful. They responded to any queries very fast I recommend them to anybody who need home caring services.

laxmi rawtani

1558144670

HomeCaring staff was very attentive and very helpful. Very happy with service.

Misi Holani

1555626157

When it comes to NDIS and customer service, these guys are the place to go. Their key focus is customer service and they really go that extra mile to keeping their clients happy and ensuring they find the most suitable staff to get the best results out of their clients. 100% happy customer, 6mths later. Communication is key.

M G

1537491562

Kiana Dad

1727776002

Dr pardeep Singh

1658706254

It is home care 😂 provides happyness &Service centre care@Home for suffering."Service codes with Quality of Life"

Vu Huynh

1527069164

Moved from ANHF on the prospect that Home Caring would be more flexible and quicker.Initially, good but Dementia Caring has grown and there is more management. They are now slower in decision making and less flexible.Probably should have stuck with ANHF as at least they have a larger staff pool.

Bill Lee

1526550600

Signed up with HomeCaring/Dementia Caring last year with with the Smithfield branch on behalf of a relative. Whilst their fees were not the cheapest, they were a small home care provider that promised a lot and flexible to deal with.Initially, they were reasonable.Home Caring has grown and they now have a larger management team. For the client, this has equated to the client, more roadblocks, more compliance and less flexibility... the decision to switch is now questionable :(Their care worker force is also not that big and quality varies depending on who you get.

Linden Kiang

1734981239

Sham of a company. Took my NDIS money. Billed for phantom services. Received no support after having committed 100s of thousands of dollars to the organization. Total lies and fabrication. Beware they are a shameful NDIS operator. No Caring. Took advantage of disabled people. Complete lack of protocol and did not meet my requirements. I would recommend people steer clear of this scam. I was better off without this company. No duty of care shown whatsoever. Greedy and money hungry operation that displays little care for their clients.

Nietz Gnani

1734980889

Horrendous, Deceptive, and Exploitative - Avoid This Fraudulent Company at All CostsI cannot overstate how appalling my experience with this so-called NDIS provider has been. From start to finish, this organization has proven to be nothing more than a pit of lies, greed, and incompetence, leaving me in a far worse situation than when I first approached them for help. If there were a competition for the most shameful, unethical, and utterly fraudulent NDIS operator, this organization would undoubtedly win without contest. They are, without a doubt, a worthless piece of trash and a disgrace to the NDIS community.False Promises and Deceptive TacticsFrom the outset, this company lures vulnerable individuals and families with grandiose promises of care, support, and life-changing services. They paint a picture of compassion and professionalism, but it’s nothing more than a thin facade hiding their real intention: to siphon as much money as possible from unsuspecting clients. I entrusted them with hundreds of thousands of dollars of my precious NDIS funding, expecting a high level of care and support tailored to my needs. What did I receive in return? Absolutely NOTHING. Not a single genuine service, not a shred of support, not even the decency of honest communication.Phantom Billing and Fraudulent PracticesThis organization has mastered the art of phantom billing. They billed my NDIS account for services that were never provided, blatantly fabricating invoices and records. When questioned, they offered vague, nonsensical explanations and outright refused to provide evidence of the so-called “support” I had supposedly received. This is outright theft. They prey on individuals with disabilities, knowing full well that we rely on our NDIS funding to survive and thrive, and they exploit this vulnerability with shameless greed.

Gta. try hard

1733562797

I was living in a home caring house for 6 months and I was not happy and try to kick me out 3 to 4 and I need to pay for the toilet to be fix or. Was getting evicted L.N

Tanja Geuder

1731049697

I totally agree with the comment below. My late mum was charged for close to $9000 for home amendments and services we never received. I had to chase up the last statements for 8 months which proved the wrongful charges. I filed a claim.SHAME ON YOU FOR EXPLOITING ELDERLY VULNERABLE PEOPLE!My mum would have never realised what they did, if I didn't follow up.So YES, BEWARE!!!

sam b

1723171023

Homecaring CAMPBELLTOWN - left me without support, didn't give me time to reply. Bad communication for a while now

R V

1704942303

Hard to get in touch with!Website/webpage is not cross-platform compatible and therefore does not behave well on Apple Mac!

mac mac

1702557629

Pathetic customer service. Don’t care about old people. Should not be in this business.They give the account to sub contractors /other companies and don’t respond to any problems after that.

Jemma Periera

1691466843

Absolutely disgusting. Would never use again, they wrongly billed all the time and once noticed became very difficult and am still dealing with their incompetence over 6 months later. Do not use unless you want your funding stolen by these guys.

Viv Bourne

1690952990

This company rips you off your NDIS funding and overcharges!! BEWARE!!!

Diane GRANGER

1648787704

I replied to a person saying they would assist me to find my right fit? I have been having services for more than 3 decades. So well versed in normal acceptable procedures in 2 states. Never, ever been told Insurance companies and carer representation with clients. Must be in 2 hour blocks. I am a level a 4 package. Paraplegic, chair required.I was told my needs would e fully met am and pm. I am currently having chemo for cancer. I am asking for 2 hrs a day, 5-7 days a week. Cleaning once a week, physio stretches twice a week. Never having meals from online. It was suggested I could. I am seeing a huge problem on weekly hour usage. You?They come across as lovely hard working people with No over all experience. Very lacking with general procedure progression., tailor making.No records left behind like a daily report for the client. An absolute must have to protect all parties.Even waiting up to 70 days for funds to be transferred into their bank account. So they can then take off running. They still say they cannot give me an am and pm service.Knowing they cannot give the service I have been given for decades. They will hang on to their 1 yr contract. Which is of no benefit to me. Been to My Aged Care who have said to get them to discuss and provide.They come back with same. Work place agreement disallows helpers to work less than a 2 hour minimum.I have been told by My Aged Care who to go to for assistance, and solicitor and Advocare. One would always hope agreement could be come to without. Best intentions and no adequate service. Are no good.Would appreciate any comment put forward. If you have read thus far. I appreciate that greatly.Obviously the person who said he would find best fit. Is at the very bottom of all this. That is the nitty gritty dirty work going on. Kickbacks would be the game. Otherwise how would you make a living.

Felicity Vaughan

1599701358

(Dissatisfied wife of client)Service does not commence until 1 week after start of contract. This was not made clear beforehand.Training of workers is to be provided by client at client's expense. This was not made clear beforehand.At commencement of 3rd week of service worker does not turn up. No notice provided. 4 hours later provider advises client to make alternative care arrangements for future care. Contract abandoned by provider.

Marvin Tse

1532925720

Small player which was good - but now that they have grown, their attention, speed and effectiveness is like the big players.Not consistent in their policies and decisions. Case managers are nice people - but don't really understand client needs.Tends to be based out West

SIL Mernda

For more information or to register interest in the house please call 0460 946 920 or

email Nitu.kaur@homecaring.com.au

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