For anybody participating in the National Disability Insurance Scheme (NDIS), it is crucial to realise that there is a wide variety of support out there to ensure you or your loved ones live the life they want. The NDIS provides various funding to enable support you or your loved one has based on their disability. If you are a participant in the NDIS, you can receive disability support coordination, which assists people in getting the most out of their funds. If you or your loved ones need extra support, NDIS support coordination can bridge the gap between support and the help needed to live fuller lives. Let’s show you everything you need to know about disability support coordination, and how you or your loved one can benefit.
What Is NDIS Support Coordination?
NDIS support coordination is a type of support funded by the National Disability Insurance Scheme (NDIS). Its purpose is to guarantee individuals taking part in the scheme receive the best advice on how they can use their funds best. There is a variety of support available to people who participate in the NDIS. Therefore, additional support and assistance may be needed on occasion to ensure the funds are being spent wisely, which is where a support coordinator comes in. After a plan has been approved, and the funding paid, individuals work with the support coordinator to identify the best ways to spend the funds and connect with the chosen registered NDIS providers.
The Goals of NDIS Support Coordination
Having an NDIS support coordinator work with you can provide many benefits, but the individual receiving NDIS support coordination needs to work towards specific goals. General goals of NDIS support coordination could include:
Ensuring participants have full control of the decisions they make with the funds.
Making sure participants understand the system setup for the NDIS.
Facilitating a conversation so the individual understands the best ways to use their NDIS funds.
Helping individuals determine which types of supports suit them.
What Is a Support Coordinator?
When you are due to receive NDIS support coordination, you can choose a support coordinator to help you through every step. A support coordinator is someone who will assist you or your loved one in understanding what the funds can be used for. A support coordinator will put you in contact with providers who can implement the types of support that you want in your plan. The support coordinator is the person that helps you every step of the way to resolve problems that occur with your NDIS plan. Consider them as your guidance throughout the NDIS process that you can rely on. Also, an NDIS support coordinator can also help with the following:
Help you undertake specialist activities such as helping with plan reviews, looking at your goals, making decisions with your fans, and dealing with any issues.
Help you with the NDIS portal.
Make changes to service agreements and work with providers to guarantee the best outcome for you.
Provide advice on NDIS housing options or life changes.
Identify the appropriate budget for each area of support.
The Types of Support Coordination
Support coordination is broken down into a few different areas, including the following
Support Connection
This is a very primitive type of support coordination. This is why you don’t see it much in NDIS plans in the modern-day. This is defined as a level of support where some assistance may be required to start the plan, to link with providers, and monitor the progression of the plan.
Support Coordination
Support coordination is the main form of support included in NDIS plans. The overarching principle is to provide assistance to start the plan, monitor the plan, as well as providing active plan management and addressing any barriers. This can also include establishing different supports, reporting directly to the NDIA, designing approaches, as well as ensuring that the individual understands the entirety of the plan.
Specialist Support Coordination
Similar to support coordination, but demands a specialised framework arising from specific high-level risks or needs. It includes all of the activities outlined in support coordination with exceptions based on the individual.
How You and Your Loved Ones Can Benefit from Support Coordination
Disability support coordination comes with many different considerations. It is crucial to consider what you or your loved one needs to work towards, and find out the relevant services that can provide a framework, as well as the level of funding available. Support coordination can help you and your loved ones in many different ways, including the following:
Getting Your Individual Plan Started
The NDIS is focused on the individual needs of the participants. Individual plans work to provide funding and other welfare services, allowing the individual to live a healthy and independent life. Whether it is you or your loved one, the individual plan sets the specific goals, and this is where support coordinators can help. They also make sure that they take care of the paperwork to access NDIS funding without any administrative errors.
Work to Develop the Individual’s Skills
A support system is essential to help individuals achieve their goals. Whether it’s you or your loved one, a strong support team can help to achieve goals, making life more meaningful. A support coordinator is a key member of the team that works with you or your loved one to develop life skills to live the best life possible. Support coordinators are there to check to make sure that the plan is working to see that you are developing in the right way and at a comfortable pace.
Helps to Access Appropriate Housing
One of the most important aspects of a support coordinator is that they guarantee that you or your loved one a safe place to call home. Everybody is different, and some NDIS participants require support 24/7 in-home. Support coordinators are there to make sure that clients have a safe, comfortable, and stable home environment. Stable housing is of the utmost importance to everyone, and when it comes to you or your loved one, guaranteeing the appropriate housing for your needs is crucial.
Support to Access Mainstream Services
Support coordinators go beyond accessing NDIS funding. A support coordinator is there to make sure that you are able to get more out of life by finding and accessing the appropriate services for you or the needs of your loved one. Individuals need a great support system in order to achieve their goals. A support coordinator will help you get access to information about the best support options, support services, as well as other welfare information to ensure that you live your best life with a disability. They also provide support to parents and carers. A support coordinator should recognise the importance of a support system to help the individual achieve their goals but also provide carers and parents with training, so they can understand how to best help their loved ones achieve their NDIS goals.
Helps With Access to Assistive Technology
NDIS provides funding for assistive technology, including wheelchairs, hearing aids, bed rails, etc. Assistive technologies are considered a system that allows an individual to perform the tasks they would not normally be able to do or allow them to do it safely.
How a Support Coordinator Can Help You and Your Loved Ones
Anybody participating in the NDIS, regardless of their needs, can use support coordination to get the most out of their funding. A support coordinator is someone that can help to provide the bigger picture. A support coordinator is someone that doesn’t just connect you with NDIS service providers, or helps you make the most of your funding, but as you can see, a disability support coordinator is someone who can provide you with access to a significant number of resources and improve you or your loved one’s life.
The NDIS is a goals-based scheme, which aims to develop a high quality of life for each participant. Whether you or your loved one needs additional support, a support coordinator works on individual plans, allowing you the freedom to decide on the goals you wish to work on. They help to put the plan in place, and guarantee that it is done without any headaches or hassle on your part. Because dealing with the NDIS can be a minefield, not to mention overwhelming, a support coordinator is there to provide help at every step of the way.
Because an NDIS support coordinator can give you or your loved ones the ability to live a more fulfilling life, learning how to be a good support coordinator is a fine art. They are not just people who can provide you with some information, but they are engaged with you or your loved one every step of the way. A support coordinator is the important piece of the puzzle to help you or your loved one develop the necessary skills by accessing services, so they can live their best life, but also are an integral part of the support system that provides the support for you, your carers, families, and everyone in between.
At HomeCaring, we believe in providing care that’s as unique as you are.
Our experienced team is here to support your health, independence, and well-being every step of the way. Whether you need personal care, allied health support, or complex care, we’re committed to delivering the highest quality support with a personal touch.
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My name Wendy extremely pleased with the services provided by Home Caring . Their comprehensive approach, expertise, and dedication to meeting the unique needs of individuals with disabilities have made a significant difference in the lives of many. The team’s professionalism, responsiveness, and genuine care for their clients are commendable. I highly recommend Home Caring to anyone seeking exceptional support and services for .This The Best for helping people Kindness,Thank you so much
am extremely pleased with the services provided by Home Caring . Their comprehensive approach, expertise, and dedication to meeting the unique needs of individuals with disabilities have made a significant difference in the lives of many. The team’s professionalism, responsiveness, and genuine care for their clients are commendable. I highly recommend Home Caring to anyone seeking exceptional support and services for disabilities.”
After so many years of changing support workers and NDIS company now I can certainly say that this Home caring Hills District is one of the best NDIS providers and best people that I’ve came across, so professional with their work and so understanding. Thank you Home Caring Hills District to make our life so easy and happy again
I am so happy to have Home Caring Redland Bay. Lee The principal of the company is a loving and caring person and is available to speak to if you need something done. Communication with staff and Lee are lovingly heard and extras are efficiently fixed. The interest is always the clients first. I highly recommend them
Great aged care provider, the team at Home Caring Tranmere provide excellent service. They are very friendly and communicate well. Highly recommend Home Caring Tranmere!
Home caring in Armadale, have been fantastic for my Mum. Florence and Desiree have gone out of their way to make her feel comfortable and at ease. Their staff are polite, caring, friendly and professional, and always very prompt when returning emails and phone calls.
I cannot speak more highly of Home Caring Tranmere or their Director Annie T. We are new to the system and this is the most positive we have felt in a long time. We no longer feel like a number. Annie answers any questions promptly. We are at last receiving wonderful help inside and outside our home. Thanku Home Caring...the name is exactly what you do.
Home Caring Tranmere South AustraliaFantastic service with caring staff and Annie Tsoumbris, the Director is amazing. So helpful and caring. We had to switch from another Home Care package provider as they cancelled our Dad's contract but Annie was so happy to take on Dad's case and always showed true compassion. I would definitely recommended Home Caring Tranmere!!!
I can’t thank these nurses enough for helping with my dad I would highly recommend them to anyone that needs help with a family member what an amazing service thank you soo much
The flexibility and responsiveness of this service is amazing. They truly understand putting the customer first and go above and beyond in helping my friend achieve her goals and live a quality life. Would highly recommend this service if you want control and choice when using NDIS supports to achieve your goals.
When it comes to NDIS and customer service, these guys are the place to go. Their key focus is customer service and they really go that extra mile to keeping their clients happy and ensuring they find the most suitable staff to get the best results out of their clients. 100% happy customer, 6mths later. Communication is key.
Moved from ANHF on the prospect that Home Caring would be more flexible and quicker.Initially, good but Dementia Caring has grown and there is more management. They are now slower in decision making and less flexible.Probably should have stuck with ANHF as at least they have a larger staff pool.
Signed up with HomeCaring/Dementia Caring last year with with the Smithfield branch on behalf of a relative. Whilst their fees were not the cheapest, they were a small home care provider that promised a lot and flexible to deal with.Initially, they were reasonable.Home Caring has grown and they now have a larger management team. For the client, this has equated to the client, more roadblocks, more compliance and less flexibility... the decision to switch is now questionable :(Their care worker force is also not that big and quality varies depending on who you get.
I had to post 1 star to comment. I give this company NO STAR RATING.They are frauds wanting to see what's in your house take, over yr fundingTake over yr medical team,A 2 hour interrogation including asking do I have a GUN AND IS IT LOADED.!????I promptly ended this interview of interrogation.Do NOT entertain these charlatans.Wasted my time...invaded my privacy.Shocking experience.Report to NDIS!!
Sham of a company. Took my NDIS money. Billed for phantom services. Received no support after having committed 100s of thousands of dollars to the organization. Total lies and fabrication. Beware they are a shameful NDIS operator. No Caring. Took advantage of disabled people. Complete lack of protocol and did not meet my requirements. I would recommend people steer clear of this scam. I was better off without this company. No duty of care shown whatsoever. Greedy and money hungry operation that displays little care for their clients.
Horrendous, Deceptive, and Exploitative - Avoid This Fraudulent Company at All CostsI cannot overstate how appalling my experience with this so-called NDIS provider has been. From start to finish, this organization has proven to be nothing more than a pit of lies, greed, and incompetence, leaving me in a far worse situation than when I first approached them for help. If there were a competition for the most shameful, unethical, and utterly fraudulent NDIS operator, this organization would undoubtedly win without contest. They are, without a doubt, a worthless piece of trash and a disgrace to the NDIS community.False Promises and Deceptive TacticsFrom the outset, this company lures vulnerable individuals and families with grandiose promises of care, support, and life-changing services. They paint a picture of compassion and professionalism, but it’s nothing more than a thin facade hiding their real intention: to siphon as much money as possible from unsuspecting clients. I entrusted them with hundreds of thousands of dollars of my precious NDIS funding, expecting a high level of care and support tailored to my needs. What did I receive in return? Absolutely NOTHING. Not a single genuine service, not a shred of support, not even the decency of honest communication.Phantom Billing and Fraudulent PracticesThis organization has mastered the art of phantom billing. They billed my NDIS account for services that were never provided, blatantly fabricating invoices and records. When questioned, they offered vague, nonsensical explanations and outright refused to provide evidence of the so-called “support” I had supposedly received. This is outright theft. They prey on individuals with disabilities, knowing full well that we rely on our NDIS funding to survive and thrive, and they exploit this vulnerability with shameless greed.
I totally agree with the comment below. My late mum was charged for close to $9000 for home amendments and services we never received. I had to chase up the last statements for 8 months which proved the wrongful charges. I filed a claim.SHAME ON YOU FOR EXPLOITING ELDERLY VULNERABLE PEOPLE!My mum would have never realised what they did, if I didn't follow up.So YES, BEWARE!!!
Pathetic customer service. Don’t care about old people. Should not be in this business.They give the account to sub contractors /other companies and don’t respond to any problems after that.
Absolutely disgusting. Would never use again, they wrongly billed all the time and once noticed became very difficult and am still dealing with their incompetence over 6 months later. Do not use unless you want your funding stolen by these guys.
I replied to a person saying they would assist me to find my right fit? I have been having services for more than 3 decades. So well versed in normal acceptable procedures in 2 states. Never, ever been told Insurance companies and carer representation with clients. Must be in 2 hour blocks. I am a level a 4 package. Paraplegic, chair required.I was told my needs would e fully met am and pm. I am currently having chemo for cancer. I am asking for 2 hrs a day, 5-7 days a week. Cleaning once a week, physio stretches twice a week. Never having meals from online. It was suggested I could. I am seeing a huge problem on weekly hour usage. You?They come across as lovely hard working people with No over all experience. Very lacking with general procedure progression., tailor making.No records left behind like a daily report for the client. An absolute must have to protect all parties.Even waiting up to 70 days for funds to be transferred into their bank account. So they can then take off running. They still say they cannot give me an am and pm service.Knowing they cannot give the service I have been given for decades. They will hang on to their 1 yr contract. Which is of no benefit to me. Been to My Aged Care who have said to get them to discuss and provide.They come back with same. Work place agreement disallows helpers to work less than a 2 hour minimum.I have been told by My Aged Care who to go to for assistance, and solicitor and Advocare. One would always hope agreement could be come to without. Best intentions and no adequate service. Are no good.Would appreciate any comment put forward. If you have read thus far. I appreciate that greatly.Obviously the person who said he would find best fit. Is at the very bottom of all this. That is the nitty gritty dirty work going on. Kickbacks would be the game. Otherwise how would you make a living.
(Dissatisfied wife of client)Service does not commence until 1 week after start of contract. This was not made clear beforehand.Training of workers is to be provided by client at client's expense. This was not made clear beforehand.At commencement of 3rd week of service worker does not turn up. No notice provided. 4 hours later provider advises client to make alternative care arrangements for future care. Contract abandoned by provider.
Small player which was good - but now that they have grown, their attention, speed and effectiveness is like the big players.Not consistent in their policies and decisions. Case managers are nice people - but don't really understand client needs.Tends to be based out West
