Home Caring Warrnambool

We put your needs first

We believe you are an individual with a unique story. It’s our job to listen to you, understand your needs, partner with you, and provide support that helps you make the most out of life. Rather than treating you like a job, we provide personalised support you can count on.

Our dedicated team aims to put you at the centre of your care plan. We are:

• Flexible – we’ll tailor our range of services to suit your schedule, adapt to your changing needs, and take feedback on board.
• Personal – we take the time to get to know you, listen to you, and build a relationship with you. You’ll also have an opportunity to get to know us.
• Dedicated – we provide care to the highest standards, with great attention to detail so you feel safe, secure and comfortable at home.
• Person–centred – we put each client at the centre of their care plan. We’ll ensure your supports help you achieve your personal goals.
• Local – our team can connect you with services and supports in the area, so you can thrive in your community

Our values

Our ‘person-first’ caring culture gives us a framework for our service. We:

• Believe in putting the person first
• Improve people’s lives
• Collaborate
• Care about the details
• Deliver high quality care

On the ground level, this means:

• We treat you as an individual – we respect your values and expressed wishes.
• We collaborate with you – you take an active role in your care.
• We communicate and listen – the best care happens when everyone is on the same page.
• We are sensitive to cultural and family needs – HomeCaring supports people from many different cultures.
• We value your independence – we focus on what people can do for themselves, and empower them to live as independently as possible.
• We value your dignity, comfort and safety – we aren’t just concerned about what we do; we also care about how we do it.
• We take a holistic approach to your care – we work with you to deliver a plan that truly cares for every aspect of your being.