consumer directed care (CDC)

Consumer Directed Care (CDC)

consumer directed care (CDC)
NDIS Provider
Home Care Package Provider

With an aging population, the field of residential care has never been more important to the world. Providing independence to those who would otherwise be stuck in hospital, services like this can be a lifeline for a lot of people, and consumer directed care is leading the way for those who want control over their support.

It can be hard to understand the care options you have when you’re looking at the complex documents you find around the web. To make this easier for you, we’ve put together a comprehensive guide which will make it easier to understand CDC care. As more and more people need this sort of support, it’s becoming increasingly crucial.

Let’s dive in.

What we offer

Home Caring provides professional home care services, tailored to your needs.

Life skills

Life skills

Community Participation

Community Participation

Behaviour Support

Behaviour Support

Domestic Assistance

Domestic Assistance

Personal Care

Personal Care

Complex care

Complex care

Disability care

Disability Care

Dementia care

Dementia care

Palliative care

Palliative care

Respite Care

Respite Care

24 x 7 care

24 x 7 care

And more

And more

Not sure where to start? We’re here to help.

What Is Consumer Directed Care?

In most care situations, the treatment a service user receives is dictated by the people giving the care. With CDC care, things are different. Nurses and other care staff will still play a significant role in helping to find the right care packages, but the service user will always be able to make the big decisions, giving them the autonomy they need to remain dignified.

There are a number of benefits which come with consumer directed care. This comes down to much more than the experience the service user has, and is something which can influence every aspect of their care.

  • True Independence: Remaining independent makes people feel better about themselves, can keep them sharp and youthful in their mind, and can even extend their lives. True independence starts with being able to choose what happens to your body, and this makes CDC care crucial in the modern world.
  • Avoiding Discomfort: Care is designed to make life easier for people as they get older. Being forced to go through uncomfortable procedures doesn’t reflect this, though, and this makes it very important that service users have a say in the treatments they receive.
  • More Opinions: Deciding the care that someone needs can be a real challenge. The more brains which go into the matter the better, and consumer directed home care provides this opportunity, giving family members and the service users themselves the chance to research the care options before them.

CDC care has plenty of other benefits. This type of care reflects a modern health system, providing people with not only the care that they need, but also the care that they want, without making anyone feel bad along the way.

Who Is CDC Care For?

There are countless scenarios which can call for CDC care, and we aim to support anyone who needs this sort of treatment. While most of the people receiving this sort of care are in their later years, young people can get their hands on it as well, as long as they need the support it will provide.

It’s easier to look at the sort of conditions we support, rather than trying to categorise this into demographics. You can find some examples of this below, but you can get in contact or check out the rest of our website to figure out exactly who we can provide CDC home care to.

Aged Care

Few people like the idea of getting old, and you are probably aware of the challenges that can come with this part of life. Your body won’t be the same as it used to be, and injuries and illnesses from the past will have a long-term impact on you.

At this point in life, having support can be essential, and this is the largest group of service users we provide CDC home care for. We are happy to talk to both service users and their family members to make sure that the right kind of aged care is given.

Dementia Support

Dementia can strike at any age, though most of the people living with this condition are in the later years of their life. Wiping away past memories and making it hard to create new ones, this can be a cruel ailment, and it will impact everyone in its own way.

Having support can be essential when someone has dementia. CDC home care can provide the right level of support, ensuring that memory issues don’t make it impossible to eat or take medicine. This can all be done with as little impact on the service user as possible.

Disability Support

Living with a disability can be a difficult and dangerous when you’re on your own. It will be hard to carry out normal tasks, and the things which most people take for granted can become a monumental struggle.

Our expert CDC care team can take the pressure out of life with a disability, offering a huge range of services which will make it easier for you to live independently. This can involve anything from cooking and cleaning, to helping you to get dressed and keep yourself healthy.

How Can You Secure CDC Home Care?

Securing consumer directed care in Australia can feel like an impossible task, nowadays. There is a huge amount of competition in this field, and many companies are throwing their hats into the ring, but this isn’t making it much easier for people to secure care for themselves.

Thankfully, our team is large enough to accommodate a huge number of service users. We’re ever-expanding, and this means that we are almost certainly going to be able to meet your care requirements. You can find an example of the process you’d need to go through to secure our consumer directed home care.

Step One: Contact A Consumer Directed Services Agency

It won’t be possible to get the ball rolling on your CDC home care without first talking to one of our helpful and friendly team members. You can contact us at 1300 875 377, email on info@homecaring.com.au, or use our contact form to send a message.

We will use this phone call as an opportunity to book you in for a consultation, while also making sure that you meet the requirements to receive our CDC home care. It can make it easier if you have an idea of your care needs at this stage.

Step Two: Go To A Free Consultation

Most people won’t have put much thought into care throughout their lives, and this will mean that you probably don’t know much about this field. To better understand your needs and give you an idea of the support you have available, our team offers free CDC care consultations.

We will ask questions, explore your home, and make suggestions at this stage. Our experts won’t be able to give you any solid recommendations for a little while, though, as we find that it helps to assess the needs of our service users over a period of days and weeks, rather than mere minutes or hours.

Step Three: Choose The Right Care Packages and CDC services

Once our team has had the chance to assess your requirements, they will provide a series of recommendations. This will include the care packages and CDC services we can help you with, along with any other suggestions which our team has been able to come up with. This will all be done with the aim of giving you as much independence as possible.

You will always have the final say during this process. This gives you the chance to make your own suggestions and explore ideas which our team may not have put forward. We work as hard as we can to make the information we provide as clear as possible.

Step Four: Enjoy Independence

Giving someone the gifts of comfort and independence is the best part of working in the CDC care industry. We are very proud of the support we’re able to give, and all of our skilled team members are happy to help you with whatever issues you might have. Of course, though, you will need to tell us what you need help with if you’re going to get the most out of our CDC services.

Our Consumer Directed Care (CDC) Services

As a consumer directed services agency, we work extremely hard to make sure that our service users are receiving the best possible care. A large part of this involves being able to provide a variety of different services.

You can find some examples of the different types of CDC home care we can provide below, but this is only scratching the surface of our team’s expertise. If you’d like to learn more about our consumer directed home care, we encourage you to take a look at our website or get in touch using the contact information at the bottom of this page.

Monitoring & Access

Getting older and suffering with conditions like dementia can make it dangerous to live completely on your own. We can provide special monitoring pendants to our service users, giving them an emergency button to press if they ever need help. By giving us access to your home, we will be able to enter the property before having to call an ambulance if our team is worried about your health.

CDC Home Care Packages

Care packages come with a set amount of hours, will usually follow a strict routine or plan, and will cost the same each month. Having something like this in place can ensure that you continue to receive care long after you can’t organise it for yourself anymore. Getting your care on this basis will often make it cheaper than paying for hours separately.

Housekeeping Services

When you’re disabled, getting old, or have a medical condition to worry about, keeping your home clean is going to be the last thing on your mind. Our cleaning team is happy to carry out housekeeping tasks, ensuring that your space is in great condition, even when you’re unable to look after it yourself.

Personal Care

Alongside keeping your home clean, a lot of people also struggle when it comes to keeping their body in perfect condition. While working to uphold your dignity, our caring team can provide all sorts of personal care services, ranging from dressing you each morning to helping you to go to the toilet. This can be a challenging process to go through, but having a friendly face to help you will make it much easier.

Rehabilitation & Therapy

Recovering from injuries, medical conditions, and other health issues can be hard when you’re on your own. Being able to regain your independence could be reliant on your ability to rehabilitate yourself, though, and this will be much easier when you have a strong supporting force behind you. Our team is well used to working with people in this situation.

Emotional Support & Enrichment

Having someone to talk to can be a lifeline for those who are trapped at home. CDC home care can provide this, while also making it possible to go on adventures, attend social activities, and get much-needed enrichment in life. Having a shoulder to cry on is just half of this, but this will be crucial when you’re getting used to consumer directed care.

Getting In Contact

Here at Home Caring, we’ve worked extremely hard to create a range of consumer directed care services which meet the needs of our service users. We’re proud to have been able to help so many people, and our reviews speak of themselves; we’ve made a lot of lives much easier.

If you’d like to talk about your CDC home care needs or the benefits this sort of care could provide, you should get in contact with our friendly team today. Not only will they be able to help you to choose the services you use, but they will also be eager to answer any questions you have about the options we have on offer.

You can use the convenient contact for on our site to reach out, call us at 1300 875 377, or send us an email on info@homecaring.com.au to talk to us. We’re happy to help with anyone’s care needs, no matter how complicated they might be.

Leave Your Details with Our Dedicated Care Experts

Learn more about Home Care Packages, NDIS support options, explore different care models, and get answers to any specific questions you may have.

At Home Caring, we are here to listen to your needs and explain the options available to support you. Simply share your details, and our team will guide you every step of the way.

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From our Home Caring family to yours we wish you a truly wonderful Christmas filled with love, joy and togetherness.
Today as we celebrate were reminded of the incredible clients and families weve had the privilege to support throughout the year. Your trust and connection mean the world to us and its our honour to be part of your journey. We hope youve had a beautiful day surrounded by loved ones and the warmth of the season. Merry Christmas! 🎄✝️❤️

From our Home Caring family to yours we wish you a truly wonderful Christmas filled with love, joy and togetherness.
Today as we celebrate we're reminded of the incredible clients and families we've had the privilege to support throughout the year. Your trust and connection mean the world to us and it's our honour to be part of your journey. We hope you've had a beautiful day surrounded by loved ones and the warmth of the season. Merry Christmas! 🎄✝️❤️
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’Twas the Friday before Christmas & all through the land,
Home Caring united, a festive day so grand.
With our staff and clients together as one,
We celebrated Christmas, full of love and fun.

From Craigieburn’s cheer to South Perth’s delight,
Rockhampton’s joy sparkled so bright.
Campbelltown gathered, Hurstville did too,
Smithfield and Altona also spread Christmas hues.

With laughter and love felt far and wide,
Our epic Christmas parties warmed hearts inside.
A shoutout to every team who made it so sweet—
This festive season you’ve made it complete! 🎄🩵

#HomeCaringChristmas #TogetherAsOne #FestiveJoy #MeaningfulConnections #CelebratingCare #haveahollyjollychristmas

’Twas the Friday before Christmas & all through the land,
Home Caring united, a festive day so grand.
With our staff and clients together as one,
We celebrated Christmas, full of love and fun.

From Craigieburn’s cheer to South Perth’s delight,
Rockhampton’s joy sparkled so bright.
Campbelltown gathered, Hurstville did too,
Smithfield and Altona also spread Christmas hues.

With laughter and love felt far and wide,
Our epic Christmas parties warmed hearts inside.
A shoutout to every team who made it so sweet—
This festive season you’ve made it complete! 🎄🩵

#HomeCaringChristmas #TogetherAsOne #FestiveJoy #MeaningfulConnections #CelebratingCare #haveahollyjollychristmas
... See MoreSee Less

The Australian Government has announced significant changes to the aged care system introducing the Support at Home program set to commence on 1 July 2025. This initiative aims to enhance support for older Australians enabling them to remain in their homes longer and receive more personalised care.

Key Features of the Support at Home Program:

• Reduced Wait Times: The program will shorten the waiting period for in-home aged care services ensuring timely assistance for those in need.

• Tailored Support Levels: Support at Home introduces eight levels of ongoing care replacing the previous four, to better match individual needs.

• No Caps on Cleaning and Gardening: Unlike previous programs there will be no annual caps on cleaning and gardening services allowing for more comprehensive support.

• Care Management Cap: A 10% cap on care management costs will remain in place to maintain affordability.

• Assistive Technology Access: The program will expedite access to assistive devices like walkers and wheelchairs enhancing mobility and independence.

• Increased Support Funding: The maximum support level will rise from $61,000 to $78,000, providing more resources for those with complex needs.

• Restorative and Allied Health Services: There will be a temporary funding boost for restorative and allied health services, aiding recovery and well-being.

• Palliative Care Support: The program includes provisions for palliative care allowing older Australians to spend their final weeks at home surrounded by loved ones.

Staged Implementation of Price Caps:

Price caps on services will be phased in starting from 1 July 2026. For the first year providers will continue to set their own prices similar to the current Home Care Packages program. In early 2025, consultations will be held with older people, advocates, families, carers and the sector to ensure fair pricing and robust consumer protections during this transition.

No Worse Off Principle:

To protect existing Home Care Package recipients, the government has introduced the “No Worse Off” principle:

• Grandfathering: Individuals approved for a Home Care Package as of 12 September 2024 will transition to the new system without financial disadvantage.

• Fee Structure: If you were a full-rate pensioner paying no fees under your Home Care Package as of 12 September 2024, you will continue to pay no fees under Support at Home. If you were required to pay fees, you will pay the same or less under the new program.

At Home Caring we are dedicated to supporting our older community members through these changes. We are committed to ensuring the financial safety and well-being of our clients providing personalised care that aligns with the new Support at Home program. Our team is here to assist you in navigating these updates, ensuring you receive the care and support you deserve. 🩵

For more detailed information please refer to the Department of Health and Aged Care’s consumer fact sheet: https://www.health.gov.au/resources/ publications/support-at-home-program-fact-sheet-changes-to-support-at-home-pricing-arrangements-for-older-people-families-and-carers?language=en

The Australian Government has announced significant changes to the aged care system introducing the Support at Home program set to commence on 1 July 2025. This initiative aims to enhance support for older Australians enabling them to remain in their homes longer and receive more personalised care.

Key Features of the Support at Home Program:

• Reduced Wait Times: The program will shorten the waiting period for in-home aged care services ensuring timely assistance for those in need.

• Tailored Support Levels: Support at Home introduces eight levels of ongoing care replacing the previous four, to better match individual needs.

• No Caps on Cleaning and Gardening: Unlike previous programs there will be no annual caps on cleaning and gardening services allowing for more comprehensive support.

• Care Management Cap: A 10% cap on care management costs will remain in place to maintain affordability.

• Assistive Technology Access: The program will expedite access to assistive devices like walkers and wheelchairs enhancing mobility and independence.

• Increased Support Funding: The maximum support level will rise from $61,000 to $78,000, providing more resources for those with complex needs.

• Restorative and Allied Health Services: There will be a temporary funding boost for restorative and allied health services, aiding recovery and well-being.

• Palliative Care Support: The program includes provisions for palliative care allowing older Australians to spend their final weeks at home surrounded by loved ones.

Staged Implementation of Price Caps:

Price caps on services will be phased in starting from 1 July 2026. For the first year providers will continue to set their own prices similar to the current Home Care Packages program. In early 2025, consultations will be held with older people, advocates, families, carers and the sector to ensure fair pricing and robust consumer protections during this transition.

No Worse Off Principle:

To protect existing Home Care Package recipients, the government has introduced the “No Worse Off” principle:

• Grandfathering: Individuals approved for a Home Care Package as of 12 September 2024 will transition to the new system without financial disadvantage.

• Fee Structure: If you were a full-rate pensioner paying no fees under your Home Care Package as of 12 September 2024, you will continue to pay no fees under Support at Home. If you were required to pay fees, you will pay the same or less under the new program.

At Home Caring we are dedicated to supporting our older community members through these changes. We are committed to ensuring the financial safety and well-being of our clients providing personalised care that aligns with the new Support at Home program. Our team is here to assist you in navigating these updates, ensuring you receive the care and support you deserve. 🩵

For more detailed information please refer to the Department of Health and Aged Care’s consumer fact sheet: www.health.gov.au/resources/ publications/support-at-home-program-fact-sheet-changes-to-support-at-home-pricing-arrangements-for-older-people-families-and-carers?language=en
... See MoreSee Less

Happy Friday HC fam! Sending love from our wonderful Home Caring Craigieburn team! It’s been an incredibly productive week filled with exciting events across Australia and we couldn’t be more thrilled about what’s to come. As the new year approaches we’re counting down the days to continue growing innovating and supporting our cherished clients with the care they deserve 🩵

Happy Friday HC fam! Sending love from our wonderful Home Caring Craigieburn team! It’s been an incredibly productive week filled with exciting events across Australia and we couldn’t be more thrilled about what’s to come. As the new year approaches we’re counting down the days to continue growing innovating and supporting our cherished clients with the care they deserve 🩵 ... See MoreSee Less

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